Job Expectations
nbn is seeking to attract more women and First Nations individuals to join a Customer Field Technician Traineeship Program. Our aim is to promote capability, increase cultural equality, and enhance the diversity of our operations teams.
We have an opportunity for a Trainee Customer Field Technician to join our regional team based in Cooma.
Our Field Service teams are professional, trusted, and essential customer-facing workforces. They're friendly faces, confident voices, and skilled hands working on our network and in communities every day. Our Trainee Customer Field Technicians learn, develop, and build skills as they turn their passion into practice every day.
As a Trainee Customer Field Technician, you will:
1. Work in the field helping to connect customers to the internet
2. Be employed on a permanent full-time basis with leave entitlements
3. Work towards a Cert III in Telecommunications Technology over the 12-month traineeship
* Be supported by experts in the field to complete your traineeship, learning how to be a Customer Field Technician
You will be rewarded with:
4. An award-winning traineeship program where you will get paid while you learn
5. Competitive Salary inclusive of Superannuation
6. Working primarily in the field, learning on the job alongside our many experts
7. Achieving a nationally recognised qualification, paid for by nbn
8. Embarking on a versatile and valuable career steppingstone
9. An nbn work vehicle and all the tools, clothing and safety equipment you need
10. Being part of an inclusive work culture that prioritises balance and wellbeing, and
* 18 weeks of paid parental leave
Our diverse and dynamic working environment offers unique experiences every day. Supported by dedicated and caring managers and skilled colleagues, you will build your skills and confidence. Whether performing inspections or maintenance, diagnosing and resolving faults, or providing service, you will make a difference.
A bit about you
To succeed in this role, you'll likely have an inquisitive mind and an eagerness to learn, a positive attitude and a driver's license. A passion for customer service and an appetite for working independently and at pace will set you up for success. We'll support you with developing your skills and provide the training and guidance you need.
Inspired to learn more? Explore our Digital Work Experience to gain real-life insights into the role from the comfort of your own home. This will form part of your application process.
Life at nbn
Join a pioneering organisation driving digital transformation across Australia. Together, we connect homes and businesses everywhere, transforming opportunities available to them.
A more inclusive working world
We champion equal opportunities for all employees. If you have any requests or accessibility requirements throughout the expression of interest process, please advise us and we will adjust to meet your needs.
Where to from here?
If you think this role might be for you, express your interest and one of our friendly Talent Acquisition consultants will contact you for a chat.