Job Title: Customer Service Representative
Company: KFC Roofing Supplies Pty Ltd
Location: Botany, NSW
Employment Type: Full-time, on-site
About Us
KFC Roofing Supplies Pty Ltd is a leading provider of high-quality roofing materials and solutions to the construction industry. With over 20 years of experience, we pride ourselves on our exceptional customer service, innovative products, and commitment to sustainability. Join our team and be part of our continued success.
Role Description
This full-time, on-site role involves being the face of our business, providing exceptional customer service to support our customers, ensuring satisfaction, and enhancing the overall customer experience. Responsibilities include responding to inquiries via phone, email, and in person; providing product and service information; collaborating with teams for seamless service; and contributing to process improvements.
Qualifications
* Previous experience in a customer-facing role, preferably in the roofing or construction industry
* Excellent communication and interpersonal skills
* Problem-solving and conflict resolution abilities
* Ability to work in a fast-paced environment and adapt to changing needs
* Proficiency with computer systems and software
* A genuine desire to help others and provide outstanding service
* Ability to process orders accurately and efficiently
Additional Information
Seniority level: Entry level
Industries: Wholesale Building Materials
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