ARE YOU LOOKING FOR AN EXCITING CAREER OPPORTUNITY?
Brandt is a world-leading equipment dealer powered by iconic brands and unrivalled support. We are a global team with one shared purpose with dealerships across Canada, New Zealand, and Australia. It's our mission to enable our customers to succeed by providing practical and reliable equipment solutions. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and the industry-leading brand John Deere.
Our Bordertown branch is seeking a Service Administrator to join the service team. This position is for you if you have experience in mechanical workshop environments and excellent customer service and time management skills. Ideally, you will have mechanical acumen and strong communication skills, ensuring you can effectively support our service manager in coordinating the service department.
* Act as the front-facing contact for the Service Department, delivering excellent customer service.
* Assign and manage work orders, ensuring accurate technician time, job details, and labour records.
* Handle payroll, daily tech times, leave forms, invoicing, purchase orders, and warranty submissions.
* Prepare reports, incident documentation, insurance claims, and manage short shipments/damage claims.
* Coordinate apprenticeships, seasonal rosters, and fleet vehicle pre-starts/repairs.
* Communicate job progress, costs, and deviations to customers; resolve or elevate concerns as needed.
* Maintain compliance with safety rules and company policies.
What are we looking for?
* A positive, helpful, flexible and supportive disposition.
* Experience in a mechanical environment.
* Sound knowledge and use of the Microsoft Office suite.
* Ability to work under pressure and prioritise.
* A collaborative approach, adhering to company values.
What's in it for you?
* Competitive remuneration.
* Employee pricing on John Deere goods is for personal use.
* A great work culture.
If this sounds like you, apply today!
Please note that we have multiple roles across our branches – for a full list, please check out our website: Brandt Careers | Jobs at Brandt
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