Position
Acis is one of Australia’s leading providers of business and investment structures, supporting accounting, legal, SMSF administration and wealth advisory firms through a proprietary technology platform combined with expert legal oversight.
The platform enables the creation and management of companies, trusts, and SMSFs, integrating with third-party systems and streamlining processes.
The CTO is responsible for developing and executing the end-to-end technology strategy for Acis, ensuring the platform and systems are secure, scalable, reliable, and innovative.
This role leads:
* Business-as-usual (BAU) technology operations & support;
* Software development & product delivery;
* Cybersecurity & risk management; and
* AI and automation.
The CTO partners closely with the CEO, executive and cross functional team leads to translate business strategy into technology outcomes that drive client value, operational efficiency, a sustainable business model and revenue growth.
Responsibilities
Technology Leadership & Strategy
* Review, refine and execute a 3 - 5 year technology roadmap aligned to business strategy and growth.
* Support commercial outcomes including revenue growth, client retention and new product innovation.
* Advise the executive team on technology trends, risks, and opportunities.
* Build a high-performance IT organisation, fostering cross functional collaboration and an integrated IT/business culture to align technology with stakeholder needs.
* Drive high performance engineering excellence, accountability and continuous improvement.
* Manage and oversee IT costs and vendor relationships.
* Partner with the business to align technology with client needs.
BAU IT Operations & Tech Support
* Ensure high availability, reliability and performance of the Acis platform for employees, partners and clients.
* Oversee tech support function, incident management and related SLA performance.
* Optimise cloud infrastructure.
* Maintain robust business continuity and disaster recovery capabilities.
Software Development
* Lead end-to-end software development lifecycle across products and platform.
* Drive modern engineering practices across Agile / DevOps / CI-CD and test automation & quality engineering
* Ensure platform scalability to support growth in users, transactions, and integrations.
* Collaborate with product, customer and executive teams to prioritise high-impact features.
Cybersecurity & Risk Management
* Own business-wide information security strategy and governance.
* Ensure compliance with relevant standards (e.g. ISO 27001).
* Protect sensitive client, legal, and financial data through identity & access management, data protection & encryption and security monitoring & incident response.
* Ensure regular risk assessments, audits, and penetration testing are undertaken and issues remediated on a risk/exposure basis.
AI & Automation
* Define and deliver an AI and automation roadmap to enhance operational efficiencies, document generation and review workflows;
* Client onboarding and processing;
* Internal productivity and support operations. Leverage data to enable analytics, insights, and decision-making.
* Evaluate and deploy emerging technologies (e.g. GenAI, workflow automation, RPA)
* Ensure responsible AI usage, governance, and risk controls.
Key Outcomes & KPIs
* Platform uptime, reliability, and performance.
* Delivery velocity and product quality.
* Security posture and compliance outcomes.
* Reduction in manual processes through automation.
* Customer satisfaction (internal & external).
* Cost efficiency of technology operations.
* Innovation impact (AI/automation adoption, new capabilities).
Experience & Skills
* Proven CTO / Head of Engineering / Technology leadership experience.
* Experience in SaaS or platform-based businesses.
* Strong background in software engineering leadership, cloud-native architectures (AWS/Azure/GCP) and cybersecurity frameworks and governance.
* Experience managing both BAU operations and product engineering teams.
* Track record of delivering scalable, high-availability systems.
* Strategic thinker with strong execution capability.
* Commercially minded with a focus on business outcomes.
* Pragmatic and delivery-focused (balances innovation with stability).
* Strong communicator across technical and non-technical stakeholders.
* Builds empowered, accountable teams.
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