Smokemart & GiftBox Ulverstone – Assistant Manager (2IC)
SMGB Ulverstone, 12 Reibey Street, Ulverstone, Tasmania, Australia
Who We Are
For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialised service while promoting a supportive and positive culture for our team. Our commitments to equality and diversity are reflected throughout all our departments across the more than 250 stores nationwide.
Today, SMGB is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia's largest convenience retailer. Combining Viva Energy Australia's network of more than 1,000 locations with SMGB's wholesale tobacco distribution channel, we are now able to offer an amazing range of products and services on a truly grand scale.
More about you – Assistant Store Manager
Forming part of the management team, you will play a key role in supporting the Store Manager with the daily business operations. You will bring your confidence, energy and passion for customer service, thus influencing your team to achieve set store goals.
Key Responsibilities Include:
* Assist and support the Store Manager across all aspects of store management process
* Store Administration
* Training & coaching of new team members
* Effectively delegating & managing the team
* Leadership & guidance to the team
* Maintaining a clean, organized and aesthetically pleasing storefront
* Ensure store environment complies with health and safety regulations
* Monitor and maintain suitable store inventory levels
* Energetic customer service champion with a proven sales growth mindset
* Provide regular assistance to customers and resolve queries in a timely and professional manner
The successful applicants will also have
* Strong leadership skills with an ability to connect positively with both customers and team
* Excellent communication and organizational skills
* A happy, friendly and energetic personality
* A desire to deliver high quality customer service
* A current/valid police check or willingness to obtain if successful
SMGB Ulverstone, 12 Reibey Street, Ulverstone, Tasmania, Australia
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