We have an opportunity for an **Experienced** **Medical Receptionist** to join our team at **Bendigo Doctors**
We require an individual who is **highly motivated**, **enthusiastic** with a **"can do"** attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a bubbly personality is a must as well as is the ability to think on your feet!
Your responsibilities will include:
- Open and Close clinic as per set procedure
- Greet patients and other callers in a professional and courteous manner
- Make appointments for patients
- Ensure medical records are managed confidentially and efficiently
- Accurately process patient payments via cash, Eftpos, and direct bill transaction.
- Invoice Medicare, Private Health Funds, TAC, Workcover.
- Knowledge of the MBS schedule and correct billing procedures
- Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
- Attend to patient enquiries
- Fill in the roster when staff is away, on holidays and sick leave.
- Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.
- Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.
- At all times maintain confidentiality of patient personal and financial information.
- Complete recalls.
- Support the day to day operations of the medical centre.
- Exceptional customer service and teamwork skills.
- High level of computer literacy and IT knowledge.
- Experience using Best Practice is desirable.
- Current Police Check
- Current Working with Children clearance
- Current First Aid/CPR certificate
- Immunisation Record
- Driving Licence/ Photo ID
- Selection Criteria:_
- Demonstrated ability to work in a team
- Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
- Demonstrated strong organisational and problem solving skills
- Demonstrated ability to work in a fast paced environment, including multitasking
- Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing
- Demonstrated commitment to quality patient service
**If you would like to become part of a team that cares for every individual staff member and their self development and meet the requirements and criteria above, please forward your resume, along with a cover letter addressing the selection criteria.**
**Salary**: Remuneration will be negotiable based on experience.
**Salary**: $28.35 - $33.40 per hour
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Bendigo, VIC 3550: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Medical admin: 1 year (required)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person