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Evergreen Garden Care is the leading retail garden care company in Europe and Australasia, dedicated to producing high-quality products that help people create better, greener spaces for happier, healthier lives.
We believe in the transformative beauty of green spaces, whether they are vegetable patches, lawns, indoor pots or public park and gardens. Our mission is to inspire and enable anyone, anywhere, to create and maintain a green oasis.
Evergreen Australasia has a proud heritage and offers premium products across several well-known consumer brands, including Scotts, Osmocote, Baileys, Searles, Tui, and Round Up.
Searles has been a trusted name in gardening products for decades, with expertise in composting, fertiliser, and growing media manufacturing. Now a proud part of the Evergreen family, the company is committed to quality, innovation, and sustainability.
Overview
We are seeking a reliable and detail-oriented Customer Service Officer (Casual) to join our team at the Searles Kilcoy facility (1 hour northwest of Brisbane). This role is responsible for supporting day-to-day customer service operations, including order processing, communication, and administrative tasks. The successful candidate will be a confident communicator with strong organizational skills and a commitment to delivering excellent service.
Responsibilities
- Process customer orders and generate invoices
- Answer incoming phone calls and provide qualified assistance
- Perform accurate data entry and maintain records
- Communicate effectively with internal departments and external customers
Education and/or Experience
- Minimum 2 years’ experience in a customer service
- High level of computer literacy, including proficiency in Microsoft Office Suite
- Strong attention to detail and time management skills
Availability & Working Hours
- Full-time position
- Applicants must be available Monday to Friday, with a spread of hours between 7:00am and 6:00pm
- Candidates must be ready to start immediately
How to Apply
Only experienced candidates who meet the above criteria should apply by submitting their resume.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Customer Service
- Manufacturing
We’re updating the job posting experience and encourage interested candidates to apply if they meet the criteria.
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📌 Customer Service Officer
🏢 Evergreen Garden Care
📍 Kilcoy