Job Role
A government department in Victoria is seeking a Reception Services Officer. This position requires exceptional customer service, professionalism, and the ability to establish effective working relationships.
The ideal candidate will assist clients efficiently and respectfully, ensuring that diverse needs are met and responses are tailored to inquiries.
* Maintain accurate records and provide administrative support as needed;
* Deliver outstanding customer service and respond to client inquiries in a timely and professional manner;
* Ensure all interactions with clients are respectful, inclusive, and meet the needs of diverse individuals;
The successful candidate should possess strong communication skills, be able to work effectively within a team environment, and have a commitment to delivering high-quality services.
Requirements
To be considered for this role, applicants must:
* Hold Australian citizenship or a valid work permit;
* Have at least two years' experience in a similar role or a related field;
* Demonstrate excellent communication and interpersonal skills;
* Be proficient in Microsoft Office Suite, specifically Word and Excel;
This opportunity is ideal for motivated and customer-focused individuals who strive to provide exceptional service.