Supportive and inclusive team
About The Role
The primary objective is to ensure the safe and timely loading, delivery, and unloading of groceries to meet scheduled commitments. The role involves maintaining high customer service standards by ensuring zero damage to property, utilizing 'sign on glass' technology for deliveries, and managing SH&E responsibilities according to policy. The customer service agent will conduct pre-shift vehicle inspections and keep vehicles clean internally and externally.
All candidates will undergo a pre-employment medical check as part of creating a safe working environment.
What You'll Do
* Provide exceptional customer service
* Manage difficult customer situations effectively
* Communicate clearly in verbal and written forms
* Maintain friendly and courteous interpersonal skills
* Work independently when required
* Present well
* Adapt to a fast-paced environment and manage multiple priorities
* Hold a current Full Driver’s Licence
What You'll Bring
The right attitude is crucial to go the extra mile and exceed customer expectations.
* Genuine passion for food and shopping
* Customer-first mentality
* Enjoy teamwork and personal growth
* Flexible and adaptable to change
* Reliable and willing to work
What You'll Experience
Our team members are central to our success. We support your career growth and reward excellent work through various programs:
* Team discounts across Woolworths Group brands and a rewards program
* Well-being support, including 24/7 access to the Sonder app
* Progressive leave policies that prioritize your personal needs
Endless possibilities with Woolworths Group
As part of Woolworths Group, comprising over 200,000 employees, we share a purpose: to create better experiences for our customers. We foster innovation, support your ideas, and offer growth opportunities to make a meaningful impact for over 24 million customers weekly.
Everyone belongs at Woolworths Group
We value diversity, equity, inclusion, and belonging as essential to our purpose. We strive to create an inclusive workplace where everyone can thrive and reach their full potential. We welcome all candidates to apply and ask that you inform us of any support needed during the hiring process.
Discover more opportunities with Woolworths Group.
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