Job Title: Public Transport Operations Coordinator
About the Role:
Key Responsibilities
* Monitor and manage public transport services to ensure safe, punctual, and efficient operations.
* Coordinate responses to incidents and emergencies, ensuring timely resolution and communication with stakeholders.
* Support major events and special service operations, providing on-the-ground assistance as needed.
* Maintain accurate records, reports, and data for operational and safety performance, providing actionable insights to management.
* Continuously review incidents and service performance to identify improvements and reduce risks.
Required Skills and Qualifications
* Strong organisational and multitasking skills, with the ability to make decisions under pressure.
* Experience in transport operations, emergency response, or a similar fast-paced environment.
* Excellent communication and stakeholder engagement skills.
* Proficient with data entry, reporting, and Microsoft Office applications.
* Proactive, solution-focused, and committed to operational excellence and safety.
Benefits
* Be at the heart of public transport operations: Play a key role in keeping services safe, reliable, and efficient.
* Professional growth: Gain experience working in a dynamic, high-profile operations environment.
* Impactful work: Contribute to a service that touches the daily lives of millions of passengers across NSW.
About Us
In partnership with government, we innovate, design and deliver public transport solutions that attract customers because they are easy to use, reliable, convenient and safe. To ensure ease of use, we deliver integrated bus services and transport networks, intelligently easing road congestion and increasing a city's sustainability and liveability.
We welcome and encourage applications from people with diverse backgrounds and experiences.