Sedgwick Central Coast, New South Wales, Australia
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Sedgwick Central Coast, New South Wales, Australia
1 week ago Be among the first 25 applicants
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By joining Sedgwick, you'll be part of something meaningful. Our 33,000 colleagues work daily to support people facing the unexpected. We invite you to grow your career, experience our caring culture, and enjoy work-life balance. There’s no limit to what you can achieve.
Recognitions include: Newsweek’s America’s Greatest Workplaces, Great Place to Work certification, Fortune’s Best Workplaces in Financial Services & Insurance.
Role Overview
As an Administration Assistant, you will manage a portfolio of cases end-to-end, ensuring compliance with client agreements and maintaining daily communication with customers, clients, and service providers.
Accountabilities
1. Perform service delivery tasks, maintain case systems and databases per SLA and management requirements.
2. Maintain excellent relationships with clients, suppliers, and customers through written and verbal communication.
3. Record time in accordance with Sedgwick’s Time & Cost Recording Policy.
4. Prepare and issue billings and invoices.
About You
1. Previous office administration experience, ideally in insurance.
2. Intermediate skills in Microsoft Office applications.
3. Passion for delivering top customer service.
Our Values
At Sedgwick, caring is at the core of everything we do. We embody our values: Caring, Empathy, Accountability, Inclusion, Collaboration, and Growth. We are an equal opportunity employer committed to fairness and accessibility. If you need accommodations, please let us know during your application.
Application Process
If interested, click APPLY and upload your current CV.
Why Sedgwick?
We are a global leader in risk, benefits, and business solutions, dedicated to excellent service and helping clients through challenging times. We offer diverse opportunities across various business units to match your career goals.
Benefits of Working With Us
* Hybrid working arrangements
* Professional Development via Sedgwick Australia University
* Additional 0.5% Superannuation Guarantee
* Domestic and international career pathways
We value diversity and inclusion. Even if your experience doesn’t match every qualification, consider applying—your unique skills might be just what we need.
Additional Information
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industry: Insurance
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