Apply now Job no: 499298
Work type: Permanent Full Time
Classification: Band 5 ($76,355- $86,617 pa)
Categories: Administration & Support, Building Services
About the Role
As the Security Technical Support Officer, you will play a major role in our front of house concierge team, supporting the management and administration of council security systems, including access control, CCTV, and other computer-based applications. You'll also assist with tasks in the mailroom operations. This role involves working closely with the Security Technical Officer to maintain security processes, supervise contractors, and handle daily security-related tasks for council-managed facilities.
Key Responsibilities:
- System Support: Assist in the programming, updates, and troubleshooting of access control systems, intruder alarms, and electronic lockers.
- Maintenance Coordination: Respond to security requests, allocate repairs, and ensure timely maintenance.
- Contractor Supervision: Liaise with contractors, manage work orders, and ensure safety and compliance.
- Concierge Assistance: Support front-of-house operations, conduct security inspections, and ensure a professional presence at the concierge desk.
- Mailroom Duties: Oversee internal mail operations, including managing incoming/outgoing mail and assisting with digital mail systems.
- Collaboration: Work with the Security Technical Officer and Facilities Maintenance team on physical and system-based security operations.
About You:
- Qualifications: Certificate 3 in Security Operations (including Control Room Monitoring and Screening), WorkSafe Construction Induction (White Card), and a current Working with Children Check (employee).
- Experience:
- Proficiency in computer systems, including MS Office 365 and security-specific applications.
- Knowledge of building security systems, access control, CCTV, and building management systems.
- Familiarity with Occupational Health and Safety requirements, including Safe Work Method Statements.
- Skills: Strong interpersonal skills, the ability to prioritize tasks under pressure, and excellent problem-solving abilities.
Preferred candidates will be required to undergo a National Police Check and a pre-employment medical assessment as part of the recruitment process (funded by the City).
Child Safety Responsibilities
We are committed to being a child-safe organisation and have zero tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments.
Diversity and Inclusion
At the City, we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment.
Create our future together at the City of Greater Geelong
Join the City of Greater Geelong, a community-focused workplace on Wadawurrung Country. We deliver over 130 services to our growing population, striving to make our city a great place to live, work, and study.
If you're passionate about inclusivity and community, apply now – we'd love to meet you
We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.
Applications and Enquiries
Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details.
Advertised: 20 Dec 2024 5:00 PM AUS Eastern Daylight Time
Applications close: 05 Jan 2025 11:55 PM AUS Eastern Daylight Time
We acknowledge the Traditional Custodians of the land, the Wadawurrung People of the Kulin Nation. We pay our respects to their Elders past and present, Elders in our community and our emerging leaders.
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