Join to apply for the Team Leader, Insurance Services role at MUFG Pension & Market Services1 day ago Be among the first 25 applicantsJoin to apply for the Team Leader, Insurance Services role at MUFG Pension & Market ServicesGet AI-powered advice on this job and more exclusive features.Direct message the job poster from MUFG Pension & Market ServicesA global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.OverviewWe’re seeking a proactive Team Leader to guide and manage a high-performing team in delivering exceptional service aligned with organisational goals. You'll lead day-to-day operations, support team development, and act as a subject matter expert.NOTE: This is a 9-month contract.Hybrid/flexible working conditionsMelbourne or Sydney locationKey ResponsibilitiesStrategic & Operational LeadershipBuild a high-performing, adaptable team to meet service standards.Drive continuous improvement and adapt to changes in process and technology.Foster strong internal and external relationships, ensuring a member-focused approach.Plan and manage workflow, monitor performance, and ensure compliance with policies and controls.People ManagementLead, coach, and develop team members to achieve personal and business goals.Promote a culture of engagement, performance, and customer-centricity.Manage recruitment, communication, and staff performance effectively.Governance & RiskSupport a proactive risk and compliance culture.Ensure timely incident reporting and resolution.Maintain awareness of regulatory changes and quality assurance standards.Skills & ExperienceProven leadership in a team-based, high-performance environment.Strong communication, planning, and problem-solving skills.Customer-centric with a strategic mindset and a drive for improvement.Proficient in MS Office; knowledge of superannuation, insurance, or family law preferred.Experience in a leadership, coaching, or supervisory role essential.Some of our Employment Benefits:Flexible working– enabling our employees to work in the office and at homePurchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leaveEmployee Recognition Program - to recognise people who are demonstrating our values andTalent Referral ProgramSalary Sacrificing via SuperannuationEmployee Assistance ProgramLearning & Development - Development at your fingertips via self-paced learning, including educational assistance supportEmployee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!Novated Car LeasingCulture @ MUFG Pension & Market Services:We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesInsuranceReferrals increase your chances of interviewing at MUFG Pension & Market Services by 2xGet notified about new Service Team Lead jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 month agoWest Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 20 hours agoMelbourne, Victoria, Australia 1 week agoPort Melbourne, Victoria, Australia 4 months agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoSenior Workforce Management Lead, Customer OperationsMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$145,000.00-A$160,000.00 1 week agoSouthbank, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne Airport, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 4 weeks agoSouth Yarra, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 month agoTravancore, Victoria, Australia 1 month agoMelbourne Airport, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 days agoWe’re unlocking community knowledge in a new way. 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