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Customer service

Geelong
Spark Event Group
Customer Services agent
Posted: 17 January
Offer description

CUSTOMER SERVICE/ VENUE STAFF

Do you love events and are you looking to kickstart or continue your career in the sport, entertainment, and event industry? If so, then you are in the right place

We are looking for a range of casual event/venue & customer service staff who are highly motivated, have a can-do attitude and show initiative to join the team to assist with delivering an exciting line up of events at Kardinia Park Stadium throughout 2026.

Spark Event Group provides relevant job opportunities around Australia at the best events for motivated individuals ready to work hard and impress our 250+ clients including at the Australian Open, The Melbourne Grand Prix, and events involving the AFLW & AFL, and Cricket

Location - Kardinia Park Stadium

Mandatory Requirement - Hold a Valid Paid Employee Working With Children's Check (WWCC)

Event days ( Current Fixtures)

* Saturday 14th March
* Thursday 26th March
* Friday 17th April
* Saturday 2nd May
* Saturday 23rd May
* Friday 12th June

We are looking for applicants who can work all event days above or a majority of the event days.

Please see below for a brief description of the roles required.

ABOUT THE ROLE - CUSTOMER SERVICE/ VENUE STAFF

Must currently hold a Valid Paid Employee Working With Children's Check (WWCC) or Happy to obtain one if successful for the role.

The primary role of an event/ venue staff is to act as the first point of contact for any customer attending an event.

Ticket scanning and guest ushering

You will provide a positive and proactive experience for the Patrons

Providing directional assistance and responding to inquiries and assisting with any questions raised by patrons and ensuring their experience is enjoyable.

If either of these roles sounds suitable to your experience, we encourage you to apply now

Please note only successfully shortlisted applicants will be contacted for an interview.

If you have already interviewed with Spark, you are not required to attend another interview.

Job Type: Casual

Pay: $31.19 per hour

Application Question(s):

* Do you currently hold a valid paid Employee Working With Children's Check (WWCC)?
* If you don't currently have a valid paid Employee Working With Children's Check(WWCC)? are you willing to obtain one if you have been successful for the role?
* Do you have Customer service experience? if 'YES" how many years?
* Do you have Event experience? if 'YES" how many years?
* Are you available to work for all or a majority of the Match fixture dates?

Work Authorisation:

* Australia (Required)

Work Location: In person

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