GFA Strategic Accountants is a progressive accountancy firm based in Southport, QLD. We share a strong vision to partner with businesses, support their journey, and provide the guidance and advice needed to help them focus on long‑term objectives.
We are seeking a Part‑Time Administration Assistant (20 hours per week) to join our team and support both our practice and our clients on their path to success.
Key responsibilities include, but are not limited to:
* Answering incoming calls and handling non‑advice related queries
* Acting as a primary point of contact for clients
* Assisting accountants with the taxation process by collating documents, arranging client meetings, and managing lodgements
* Drafting and preparing client communications as required
* Liaising with clients and the ATO as needed
* Sorting incoming mail, posting outgoing mail, and general filing
* Managing and maintaining databases
* Performing miscellaneous administrative duties and supporting the team where required
Preferred attributes for the successful candidate:
* Strong administration skills
* Prior experience with Xero Practice Manager (preferred)
* Minimum 2+ years' industry experience and relevant customer service background
* Experience in the accounting industry is desirable, but not required, along with the ability to work effectively in a high‑volume, team‑focused environment
* Excellent attention to detail, time management, and organisational skills
* Customer‑service focused with a commitment to performance excellence
* Outstanding telephone manner
* Warm, friendly, and professional personality with a desire to achieve positive outcomes
* Proactive, organised, and able to multitask effectively
Working part‑time, you will be supported by an experienced and professional team. This role offers an exciting opportunity to grow your career within an accountancy practice that embraces new technology and values work–life balance.
Only applicants who meet the above criteria should apply. Please address the selection criteria in your cover letter. Only shortlisted candidates will be contacted.
If this role sounds like the right fit for you, please email your resume and cover letter to ***************@.