Job Overview
We are seeking a highly skilled and motivated Assistant Store Manager to join our team. As a key member of the store management team, you will play a critical role in driving sales growth, improving customer experience, and supporting local community engagement.
Key Responsibilities
* Supporting the shop manager in leading and motivating a diverse team of paid staff and volunteers.
* Providing guidance on commercial operations, including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.
* Leading by example and delivering exceptional customer service.
* Collaborating with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through, and stock processing.
* Fostering relationships with local communities and Cancer Research UK colleagues.
* Supporting the shop manager in organizing and delivering creative fundraising events to meet fundraising targets.
* Maintaining compliance with health and safety, safeguarding, security, administration, and HR policies.
* Deputizing for the shop manager in their absence.
Requirements
* Proven leadership and teamwork skills.
* Ability to work collaboratively with colleagues and external partners.
* Excellent communication and interpersonal skills.
* Strong problem-solving and analytical skills.
* Ability to work flexibly and adapt to changing priorities.
* High school diploma or equivalent required; degree in business, marketing, or related field preferred.
* Minimum 2 years' experience in retail management or similar field.
Benefits
* Competitive salary and benefits package.
* Opportunities for professional development and career advancement.
* Flexible working hours and work-life balance.
* Discounts on Cancer Research UK products and services.
Why Join Our Team?
As a valued member of our team, you will have the opportunity to make a real difference in the fight against cancer. You will be part of a dynamic and supportive team that is passionate about delivering excellent customer service and achieving fundraising targets. We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.