Western Sydney University is seeking a full-time operational support officer for the Contact Service Centre. This role involves coordinating workforce and administrative requirements, ensuring service quality, and resolving complex enquiries. You will also design and implement training and onboarding programs.
The position requires strong communication and administration skills, with a focus on customer service in a busy environment. The role will predominantly be on campus at Hawkesbury and Penrith, with limited flexible work options available.
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