Posted: 17 September
Offer description
Job Description:
The primary objective of this role is to deliver exceptional customer service and provide frontline support for our Online Banking Service and other banking products.
Key responsibilities include handling customer enquiries, performing administrative tasks, reconciling internal and customer accounts, and maintaining accurate records.
Additionally, the successful candidate will be responsible for managing competing deadlines, demonstrating high attention to detail, and showcasing proficiency in MS Office.
* Strong communication skills
* Excellent organisational skills
* Ability to manage competing deadlines
* High attention to detail
* Proficiency in MS Office
Benefits:
This role offers a valuable opportunity to gain a deep understanding of banking arrangements for the Commonwealth.
As part of the Banking Department, you will be contributing to essential banking services provided to Australian Government departments.
The Reserve Bank of Australia makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking.
We encourage intelligent inquiry and treat one another with respect while promoting the public interest through our efforts.
