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Customer service

Gawler
Advanced Personnel Management
Customer Services agent
Posted: 6 October
Offer description

APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of brands.

About the Role

As a Disability Employment Services Employment Consultant at APM, you will play a pivotal role in supporting our participants (job seekers) to transform their lives. Joining the team who change lives in our Gawler, tailored employment solutions. It is exciting, challenging, inclusive and rewarding. You will be working in a fast-paced and collaborative environment, achieving great outcomes, and making a difference, together.

Key Responsibilities:

* Identify and secure employment opportunities for participants with local employers
* Supporting our participants to identify skills to become job ready
* Deliver quality service whilst adhering to all contractual and compliance requirements
* Enhance participants employability through training and support service referrals
* Develop personalised job plans for clear employment pathways
* Build and maintain positive relationships with local employers and community groups

Am I suited to being an Employment Consultant with APM's Disability Employment Services?

We hire people who are driven, and solution focused with a can-do approach. Individuals that demonstrate empathy and compassion towards those with disability, injury and/or barriers to employment. People who are motivated to go above and beyond for their participants, have excellent communication skills and can demonstrate composure and adaptability through the day-to-day challenges of the role.

We find people with a background in sales, retail, call centre, hospitality, consulting, business development, and administration are well suited to this role. We provide full training, and we'll help you turn your transferable skills into a new career in Employment Services.

To be considered, you will have...

* Eligibility to work in Australia
* A current driver's licence and a comprehensively insured vehicle
* A MyGovID (Standard level)
* Willing to complete a National Police Check
* Able to pass a Working with Children Check
* Available to work Full-Time Monday to Friday 8:30am - 5:00pm

The work you do is Momentous Enjoy our employee benefits…

* Purchased Annual Leave
* Service recognitions
* APM Family Hub
* Maxxia | Vehicle salary packaging

When you join APM, there's an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.

Join us as we continue to enable better lives

APM Group is a global health and human services provider now enabling better lives for more than 2 million people each year. We help people to find employment, improve their health and wellbeing, and participate in their community. Our services help people with injury, illness or disability, children and older adults, unemployed people, and those facing hardship or harm. We're dedicated to making a positive and lasting social impact and enabling better lives every day.

We are an Equal Employment Opportunity (EEO) employer and welcome applications from all qualified candidates.


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