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Frontline customer experience specialist

Broome
beBeeCustomerService
Posted: 25 June
Offer description

About This Role

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We're seeking a Customer Service Professional to join our team in providing exceptional service to customers. As a key member of our retail team, you'll play a vital role in ensuring that every customer experience is a positive one.

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* This is a permanent part-time position with a guaranteed 25 hours per week.
* You'll be rostered shifts between Monday – Friday | 8:45am – 5:00pm.

We offer a competitive pay rate and up to $9,020 district allowance + air condition subsidy.

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As a successful candidate, you'll have the opportunity to develop your skills through extensive paid training on commencement, 6 weeks full-time.

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Your Key Responsibilities

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You'll be performing customer sales and service transactions, managing high value transactions accurately, conducting and processing identity services transactions, promoting products and services through up-selling and cross-selling, and assisting customers with mail lodgements.

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You'll also be building rewarding relationships with customers by understanding their needs and assisting with administrative duties such as stocktaking and record maintenance.

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About You

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We're looking for someone who is friendly, enthusiastic, and reliable, with excellent communication skills.

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* You should have experience in customer service and/or cash handling.
* Be fit to lift up to 16kgs of mail regularly and stand for your shift.


What We Offer

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We invest in our people's growth and development, encouraging them to take on new challenges and reach their full potential.

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We're committed to creating an inclusive workplace where everyone feels valued and respected.

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We offer a range of benefits and perks to support our employees' physical and mental wellbeing.

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We're proud to be an equal opportunities employer and welcome applications from people of all ages, genders, and backgrounds.

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Our goal is to create a diverse and inclusive workforce that reflects the communities we serve.

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