The Australian Dental Association Victorian Branch (ADAVB) is the professional association representing dentists across Victoria. With a long-standing commitment to improving the oral health of all Victorians, ADAVB supports its members through professional advocacy, education, services and leadership within the dental profession.
Working closely with the national ADA network, ADAVB plays an important role in representing the interests of the profession, promoting high standards of dental care, and supporting the professional development and success of Victorian dentists.
The Opportunity
We are seeking an experienced General Manager – Operations to lead the operational delivery of the organisation and support the CEO in achieving the strategic and governance objectives of the Branch.
Reporting directly to the Chief Executive Officer, the General Manager – Operations provides senior leadership across the organisation's operational functions and acts as a key partner to the CEO in ensuring the smooth and effective running of ADAVB.
You will play a critical role in supporting organisational governance, overseeing operational performance, and ensuring strong financial and administrative management across the Branch.
* Lead the day-to-day operational management of ADAVB
* Oversee financial performance and reporting through the Finance Manager
* Support the CEO and Branch Council in delivering strategic priorities
* Ensure strong governance, compliance and organisational processes
* Lead and develop the ADAVB operations team
* Deputise for the CEO when required and represent the organisation in relevant forums where appropriately delegated
Key Responsibilities
Operational Leadership
* Lead day-to-day operations of ADAVB to ensure efficient delivery of services
* Develop and improve operational systems, processes and procedures
* Oversee office operations including facilities, systems and supplier relationships
* Identify and implement opportunities for organisational efficiency
* Oversee financial management through the Finance Manager
* Monitor budgeting, financial performance and reporting
* Support financial planning and sustainability initiatives
Strategic and Executive Support
* Partner with the CEO to deliver organisational strategy and priorities
* Provide operational insight to support strategic decision making
* Deputise for the CEO when required and represent ADAVB in relevant forums where appropriately delegated
* Support Branch Council and committee coordination as required
* Lead and develop the ADAVB operations team
* Oversee staff performance, development and workload management
* Foster a collaborative and professional team culture
Compliance and Organisational Administration
* Ensure compliance with governance, regulatory and organisational requirements
* Coordinate organisational and regulatory reporting obligations
* Maintain operational planning and key organisational documentation
Experience Required
You are an experienced operational leader who enjoys working in a collaborative, purpose-driven organisation.
You will bring:
* A degree in business administration, not-for-profit management or a related discipline
* Significant experience in a senior leadership role within an association, membership organisation or not-for-profit
* Experience supporting governance structures such as Boards and Committees
* Strong experience overseeing financial management, budgeting and reporting
* Proven leadership capability managing and developing teams
* Strong stakeholder engagement and relationship management skills
* Excellent organisational, problem solving and communications skills
* Proficiency in Microsoft Office and Adobe suite
* Experience in various specialty software such as Employment Hero, Xero and iMiS
* High levels of professionalism and discretion when handling confidential matters
How to apply
Please review the position information and include your CV and cover letter describing your interest and suitability for the role.
For any enquiries about the role please email Interim CEO, Neil Hewson: ceo@adavb.org
24 March 2026
Note that applications will be reviewed on a rolling basis, and interviews may commence immediately. The role may be filled prior to the closing date.
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia
* How many years experience do you have in a senior operational leadership role?
* Have you previously worked within a professional association, membership or not-for-profit environment?
* What experience do you have supporting Boards or governance committees.
* Do you have experience overseeing financial reporting and budgeting processes?
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