Are you ready to make a tangible impact on how Bendigo Bank protects and delivers its critical systems? Bendigo Bank’s Risk & Compliance 1LOD (Line of Defence) Department is looking for a Senior Manager IT Service Continuity to deliver effective IT service continuity services and provide leadership to the function and team.
About the team Technology Risk assists the business make informed choices about risks to systems and information. IT Service Continuity Management ensures that appropriate testing is performed for the recovery of critical systems across the Bank, safeguarding our business and helping leverage new opportunities.
Responsibilities
Work with internal and external stakeholders to develop service continuity controls and perform IT Service Continuity testing.
Drive the continuous improvement of the IT Service Continuity program and framework supporting business strategy.
Provide leadership by sharing knowledge, guiding teams and leading by example.
Ad‑hoc support out of hours as required.
Qualifications
Demonstrated experience in a senior‑level or progressively responsible IT service recovery, business continuity or technology role.
Practical understanding of risk and IT service recovery.
Relevant tertiary or professional qualifications preferred, supported by practical work experience.
Desirable to possess industry certifications (e.g. ITIL Foundation V3) or willingness to attain.
Experience in continual improvement methods and techniques.
Strong relationship building skills, ability to advise, influence and negotiate.
Excellent organisational and coordination skills, ability to work across complexity and meet critical timeframes.
Strong problem‑solving and resolution capabilities with a continuous improvement mindset.
Benefits
Hybrid model – minimum three days per week from the Melbourne, Adelaide or Bendigo corporate office.
Health and well‑being support, including discounted gym memberships, private health insurance options and an Employee Assistance Program (EAP).
Learning and development opportunities through our corporate university ‘BEN U’ or at an external provider of your choice.
Agile, inclusive culture that values diversity of thought.
Diversity statement We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate illness, injury or disability to equitably participate in the selection process.
Closing date 20 October
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