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Retail: customer service

Sydney
Telstra
Customer Services agent
Posted: 13 December
Offer description

Telstra Retail: Customer Service & Sales Consultant

Telstra Wetherill Park, New South Wales, Australia

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech‑curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.


Benefits Your Way

* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* A flexible, inclusive approach to parental leave – do it your way
* Unlimited access to 17,000 learning programs – something for everyone
* Monthly performance rewards and recognition programs
* There's more Benefits Your Way


Locations

* Blacktown
* Broadway
* Burwood
* Marrickville
* Merrylands
* Parramatta
* Rhodes
* Wetherill Park


We're hiring

Casual, Part Time, and Full Time roles available. Store hours vary.


Who we're looking for

* The ability to easily build a connection with a variety of new and existing customers
* An appetite to quickly develop customised solutions for customers
* A drive to reach (and exceed) sales targets and KPIs
* The hunger to learn and grow within the role (and beyond)
* A positive and resilient approach to customer service within a busy environment
* Experience in a customer‑facing role


Seniority level

Mid‑Senior level


Employment type

Full‑time


Job function

Customer Service


Industries

Retail Appliances, Electrical, and Electronic Equipment


Our Commitment to Equality and Inclusion

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra; talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.

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