Shop Assistant – Skate, Skateboard & Scooter Shop (Part-Time / Casual)
Morisset, NSW
Love helping people? Join the team at Roller Derby Heaven
Roller Derby Heaven (RDH) has been supporting Australia's skate scene for over 30 years, from roller derby and recreational skating to inline, skateboards, and scooters. We're a family-owned, grassroots business based in Morisset, NSW, and we're passionate about giving skaters of all kinds access to the best gear, honest advice, and great service.
We're looking for a Shop Assistant to help run our Morisset store alongside our Store Manager and owners. This is a hands-on role suited to someone confident in customer service who is happy to take responsibility, work independently, and help keep the shop running smoothly day to day.
Applicants of any age are welcome, provided they have solid customer service experience.
About The Role
This is a customer-facing retail role where you'll be involved in all aspects of running a skate shop, from helping customers choose the right gear to keeping the store organised and presentable.
Hours
Starting at 10–15 hours per week
Mainly Wednesdays and Saturdays
Additional hours may be available over time
A driver's licence is essential, as you'll need reliable transport to get to work in Morisset.
Key Responsibilities
Welcome and assist customers in-store with friendly, confident service
Provide advice on skates, skateboards, scooters, and safety gear
Assist with fittings for skates, scooters, and skateboards
Handle sales and transactions using the POS system
Answer phone calls and respond to online enquiries (email/website)
Keep the store clean, tidy, and well-stocked
Set up and maintain displays and promotions
Work closely with the Store Manager and owners to support daily operations
What We're Looking For
Proven customer service experience (retail, hospitality, or similar)
Confident communicating with customers of all ages
Reliable, punctual, and able to work independently
Willingness to learn product knowledge and fitting skills
Basic computer skills and comfort using online systems
A genuine interest or experience in skating, skateboards, or scooters is highly regarded but not essential.
Valid driver's licence and reliable transport (essential)
Job Details
Job Type: Part-Time / Casual
Location: Morisset, NSW (in-store role)
Hours: 10–15 hours per week to start
Key Days: Wednesdays & Saturdays
Pay: In line with the Retail Award, based on experience
Perks & Benefits
Up to 50% staff discount on skates, skateboards, scooters & gear
On-the-job training and mentoring
Supportive, skate-loving team environment
Closed on public holidays (including Easter, Christmas & New Year)
Opportunity to grow with a long-standing local business
How to Apply
Please send us your resume and a short cover letter outlining:
Why you'd be a great fit for the role
Your availability
Your customer service experience
Any interest or background in skating, skateboards, or scooters
Roller Derby Heaven is more than just a skate shop — we're a hub for the local skating community. If you're reliable, people-focused, and keen to be part of a passionate team, we'd love to hear from you.
Job Types: Part-time, Casual
Pay: $24.95 – $43.73 per hour
Expected hours: 10 – 15 per week
Work Location: In person