Key Account Manager, Rare Diseases - VIC/TASKey Account Manager, Rare Diseases - VIC/TASGet AI-powered advice on this job and more exclusive features.With its beginnings in a family run pharmacy in Correggio, Italy in the 1920s, Recordati is now a global pharmaceutical company, listed on the Italian stock exchange, with over 4,500 employees and turnover of over Euro 2bn.We are a group of like-minded, passionate individuals who go to extraordinary lengths for our patients, customers, partners, investors and the people across the globe who we serve. We develop and commercialise medicines to serve people living with common diseases, as well as those living with some of the rarest, in around 150 countries.At Recordati, our mantra is simple. We’ve always believed that health, and the opportunity to live life to the fullest, is a right, not a privilege. Whether that is for common diseases or the rarest – we want to give people the opportunity to be the best version of themselves.This drive will never stop. Together, we will always be reimagining tomorrow – with new ideas, new technologies and new innovations to fight diseases.Recordati. Unlocking the full potential of life.Job PurposeThe Rare Disease Manager will be empowered to optimise the Recordati Rare Disease Portfolio by co-creating and delivering solutions along the patient journey, which will lead to enhanced patient and physician experience and improve patient outcomes. The role is reporting to the Rare Disease Lead ANZ.Key ResponsibilitiesTo unlock possibilities for patients living with rare diseases the role has 3 areas of focusDiscover The NeedsLead customer insights generation for the assigned geography, supporting integration into the national strategyDevelop an in-depth understanding of the local patient journey / Key Drivers / Referral Networks / Influence flow within disciplines and accounts to identify insights and pain points for co-creation opportunitiesUse data and analytics to identify opportunities to unblock local challenges for patientsDevelop clear prioritisation to optimise the RRD portfolio by accountLead discussions to identify physician/patient’s need/problem(s). Digital profiling of physicians to optimise a personalised engagement planSeek customer feedback to improve our solutions and experience we developDesign The Tailored ExperienceLocalise the brand strategy to optimise patient outcomes in assigned geography. This includes a lead role in mapping/profiling key stakeholders and defining specific solutions. Develop, implement and measure the progress of business plans ensuring they are designed to improve the speed and ease of patient access to diagnosis, expertise and treatmentLeverage Profiling / Segmentation / Digital affinity to create a superior customer experience powered by omnichannel to maximise impact (working closely with Digital, Marketing and the Agile team)Co-creation planning with customers to deliver solutions and services along the patient journey. Solutions will focus on enhancing diagnosis, access to expertise, building up multi-disciplinary collaboration to enhance treatment diagnosis and experience to improve patient outcomes. Ability to work in an Agile environmentDeliver The Experience And ImpactDevelop and maintain expert knowledge of relevant disease states, RRD’s products and the competitive landscape, and evolving market trends within the Australian healthcare sector. Leverage this knowledge to establish strong relationships with HCPs as a trusted advisorCoordination of the implementation of bespoke solutionsOrchestrate multiple digital resources, making effective use ofavailable technologies, digital assets, and channels to help create a true omnichannel experience based on the customer preferred channel of engagementLeverage superior therapeutic area and brand knowledge to identify competitive advantage and differentiation for RRD products. Personalised communication and scientific exchange using stakeholder-relevant material via HCP preferred channel, leveraging digital channelsDrive investments for greatest impactWork cross functionally to address and resolve any concerns that may arise (e.g., product quality, access, reimbursement, distribution, etc.)Ultimately delivering outstanding commercial results as a result of creating a positive impact on patients and physiciansImpact on Team and SelfTake ownership and accountability in creating a high performing and empowered RRD ANZ teamPursues self-development and inspire othersBrings a curious mind and diversity to the team. Strong empathy towards patient experience and a strong sense of purposeRequired EducationStrong Clinical background.3-5+ years relevant experience in rare disease, haematology/oncology, rheumatology or endocrinology – preferredPrior hospital experience essentialStrong patient empathyIntermittent interstate travel required.QualificationsRequired Skills and ExperienceTertiary qualification in Business, Life Sciences or Medicine strongly preferred.SkillsStrong commercial acumen and competency with multichannel engagementCurious, life-long learners, leader among their peers, proactively and continuously aspireto serve customer needs.Strategic, systems-thinker and a natural problem solverAbility to handle ambiguity, manage and execute strategic projectsAbility to flex across channels, proficiently using digital tools and platforms needed forvirtual engagement to address customer needsExcellent communication skills and ability to navigate cross-functionallyResourcefulness with the ability to make things happen within a small-business environmentAt Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential.We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.If you are looking to join a company where you can try new things, speak openly, and be bold, we invite you to apply today.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesPharmaceutical ManufacturingReferrals increase your chances of interviewing at Recordati by 2xSign in to set job alerts for “Account Manager” roles.Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 days agoCorporate Account Manager (Australia, Melbourne, Remote)Melbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 2 weeks agoKey Account Manager ANZ - Food & Beverage (B2B)Dandenong South, Victoria, Australia 5 days agoAccount Manager, General Surgical TechnologiesRichmond, Victoria, Australia 3 weeks agoChannel Account Manager, Australia and New ZealandMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoKey Account Manager - Food & Beverage - VIC/TAS (B2B)Dandenong South, Victoria, Australia 2 weeks agoKey Account Manager – Rare Diseases | South Territory (VIC, SA, WA)Melbourne, Victoria, Australia 2 weeks agoOutbound Sales Development Representative - Australia/ New ZealandMelbourne, Victoria, Australia 2 weeks agoSenior Account Executive | Medical ImagingMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia A$102,000.00-A$138,000.00 5 days agoMelbourne, Victoria, Australia 1 week agoDigital Marketing Manager |Remote | Lead with Purpose | Create Impact GloballySenior Creative Content Marketing ManagerMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 6 days agoSouth Yarra, Victoria, Australia 1 week agoWe’re unlocking community knowledge in a new way. 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