About the Role
This position plays a pivotal role in expanding our community presence and client base within the home care sector.
Key responsibilities include fostering strong relationships with stakeholders, driving client intake, and increasing brand awareness.
Working closely with prospective clients and their representatives, this role ensures accurate pricing, contract information, and a comprehensive understanding of our services while meeting all legislative requirements.
This role also leads engagement with key referrers to establish and maintain effective referral pathways.
The successful candidate will have a proven track record in sales or business development, with exceptional relationship-building and customer service skills.
Business Development Strategy
* Develop and implement a long-term business development strategy aligned with our Home Care Business Plan to drive sustainable growth.
* Identify, pursue, and bring to fruition new business opportunities in collaboration with senior management.
* Establish and maintain strategic partnerships and networks to increase client referrals and service awareness.
* Engage with key stakeholders to develop referral pathways, particularly with GPs, discharge planners, social workers, and other medical professionals.
Marketing & Community Engagement
* Plan, promote, and execute community engagement activities, ensuring resources are regularly reviewed and updated.
* Develop and execute strategies for engaging key referral partners and community groups.
* Work collaboratively with internal teams to create client resources, including newsletters and promotional materials.
Client & Stakeholder Engagement
* Build and maintain relationships with internal and external stakeholders to strengthen service delivery and referral partnerships.
* Provide accurate and timely information to prospective clients regarding our services, pricing, and eligibility criteria.
Quality & Continuous Improvement
* Actively participate in quality improvement activities to enhance service delivery and client experience.
Benefits
* A competitive salary and benefits package.
* An opportunity to make a meaningful impact on the lives of our residents.
* Strong, supportive leadership that values your growth and professional development.