Training Advisor - Hospitality/Business & CTA - Goodna
Enterprise & Training Company Limited (ETC) is a not-for-profit provider of employment, training and business services, operating for over 30 years with a footprint across New South Wales and Queensland. ETC is committed to making a positive difference in the communities we serve.
ETC has been recognised as the 2023 NSW Large Training Provider of the Year. We are looking for an award-winning team member to join us as a Training Advisor.
The Role
As a Training Advisor you will provide versatile and practical training services to students through the delivery of accredited and non-accredited training, coaching, and mentoring. You will lead a team, manage your own caseload, and work toward achieving individual and team KPIs, balancing leadership with hands-on support for customers.
Your Key Responsibilities
- Coordinate, deliver and evaluate non-accredited training in accordance with contractual and ETC guidelines
- Provide 1:1 coaching and job search support
- Market and promote ETC as a provider of high-quality and flexible employment services
- Develop and maintain strong relationships with internal customers, including Workforce Australia Services (WAS) consultants
Criteria for Success
- Certificate IV in Training and Assessment (TAE40116)
- Hospitality and/or Business Qualification (preferred)
- Experience in interactive training delivery and administration
- Strong conflict resolution, negotiation and problem-solving skills
- Ability to liaise, negotiate and mediate with a wide range of individuals and service providers
- High-level written, verbal and interpersonal communication skills, including computer literacy
- Ability to provide effective advisory and coaching support
- Demonstrated teamwork and collaboration skills
- Current Blue Card (QLD) and National Police Check
- Current Driver’s Licence and ability to travel across ETC regions
Why Work for ETC
We offer a positive work culture and environment with a broad range of benefits:
- Above Award and competitive salaries
- Salary packaging to increase take-home pay
- Additional paid leave after 5 years of service
- Flexible working arrangements, including compressed work weeks and Monthly ADO
- Working from home options where applicable
- Paid day off for birthday after probation, Blood Donor, and Community Services Leave
- 8 weeks of paid parental leave (primary carers) and 3 weeks (secondary carers)
- Staff rewards program and paid days off
- Health and wellbeing initiatives, discounted private health insurance, and free annual flu vaccination
- Discounted accommodation and travel offers
- Career progression and leadership development opportunities including accredited qualifications
- Access to free Employee Assistance Program for employees and their families
We are committed to an inclusive and accessible recruitment process. If you require accommodations or adjustments, please email
How to Apply
Click the Apply Now button and upload your resume and cover letter (saved as ONE document) to our recruitment portal, then complete the online application form. Applications must be submitted through ETC’s recruitment portal.
Applications close Friday 10 October 2025 at 11:59pm. ETC reserves the right to close applications early if a suitable candidate is identified before the close date.
For more information about ETC, visit
Our Culture
ETC is an equal opportunity employer that values diversity and promotes good working conditions. A diverse workforce enhances outcomes for employees, customers and stakeholders. ETC conducts standard recruitment practices, including reference checks and psychometric assessments. A current National Police Check and Working with Children Check (Blue Card) are required prior to commencing employment.
We are committed to providing a safe environment for children and to child safety and wellbeing in accordance with National Principles for Child Safe Organisations.
If you require accommodations during the recruitment process, please let us know via email.
Our Reference: 25172
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📌 Training Advisor - Hospitality/Business & CTA - Goodna
🏢 Enterprise & Training Company
📍 Australia