Title: Records Management Systems Advisor
Requisition ID: 11166
Work Type: Ongoing Full Time
Fixed Term Period: Not Applicable
Location: Melbourne - East
Date Posted: 9 Jun 2026
About The Role
The Records Management System Advisor provides expert support and advice on records management systems, tools and processes. They work closely with the Records Management Technical Specialist and support staff across the department to improve how records are managed, stored, accessed and protected. The role helps users understand and use records systems effectively, resolves technical issues, delivers training and supports improvement projects. Success in this role leads to stronger compliance, better information management practices, improved user experience, and more efficient and reliable records systems that help staff work effectively and make informed decisions.
What we're looking for (Selection Criteria)
* Enjoys working with technology and systems and can help others use digital tools confidently and effectively.
* Can solve problems and think critically, using information, guidelines and sound judgement to resolve issues and improve processes.
* Can adapt to changing priorities and work effectively in a fast‐paced environment with different teams and stakeholders.
* Enjoys working collaboratively, building positive relationships, sharing knowledge and supporting others to achieve shared outcomes.
* Can think ahead and drive improvement, staying up to date with new technologies, identifying opportunities to improve ways of working and supporting positive change.
Your Technical Capabilities Are
* Enjoys working with records and information systems and understands the importance of managing information accurately, securely and in line with legislation and standards.
* Can provide practical advice on records management, helping staff and stakeholders understand requirements, risks and best practices.
* Can review and improve records management processes, identifying opportunities to strengthen compliance, reduce risk and improve efficiency.
* Can monitor, analyse and report on records management activities, using data and insights to support decision‐making and continuous improvement.
* Can support and maintain records management systems, troubleshoot issues, recommend solutions and contribute to system enhancements and change initiatives.
Qualifications And Experience
* Applied foundational knowledge of the Public Records Act 1973 and relevant Public Record Office Victoria standards (mandatory).
* Formal qualifications or equivalent industry experience in information management, records management, information systems/technology (desirable).
* Experience with SharePoint, RecordPoint/Records365, Content Manager and Project Management (desirable).
Culture Value
We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.
As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high‐performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department's goals.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
Applicants are required to undergo a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a mandatory qualification.
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