A global service provider in Ballarat is seeking a Customer Contact Officer to manage inbound calls for non-emergency situations. You will direct callers to appropriate services, ensuring a positive experience. The ideal candidate will have strong customer service skills, effective communication, and the ability to stay calm under pressure. This role offers comprehensive training and an inclusive work environment. Applicants must be Australian citizens or have appropriate work rights and be prepared for a rotating roster.#J-18808-Ljbffr