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Client services executive - weekend

Movigo Group
Client services Executive
Posted: 5 June
Offer description

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Right2Drive, part of Movigo Group, is a fully Australian owned business specializing in accident management, replacement vehicles, and vehicle repair.

Our customer-first mindset focuses on innovation and optimization. We invest in our people because our success depends on our team delivering for our customers.

We operate from over 24 locations across Australia, New Zealand, UK, and the Philippines.

We make a bad day better!

Our clients are not-at-fault drivers who have been in a motor vehicle accident. They are stressed and need help with vehicle replacement, insurance, and repair processes.

We assist by providing replacement vehicles and managing interactions with insurers and repairers, taking the hassle out of the process for our clients.

The role and you

Are you passionate about vehicles and customer service? We seek a motivated, energetic individual to work weekends at our Molendinar branch, Saturday and Sunday.

You will deliver accident replacement vehicles to customers, ensuring a positive experience and upholding our standards and values, helping customers continue their daily lives without disruption.

Responsibilities

1. Deliver accident loan vehicles to customers and referrers promptly and efficiently.
2. Maintain fleet vehicles by adhering to cleaning, maintenance, and service schedules.
3. Assist customers with documentation and submit it through various systems.
4. Provide friendly, professional interactions to ensure a positive delivery experience.

You are a down-to-earth, collaborative team player with a positive attitude, attention to detail, enthusiasm, and a passion for helping others.

Qualifications include:

* Customer-focused approach with a “can do” attitude.
* Experience in retail, customer service, or similar roles is highly regarded.
* Valid driver’s license with a good driving record.
* Great attention to detail for high-quality outcomes.
* Excellent communication and customer service skills.
* A genuine desire to help others in their time of need.

We offer benefits such as retail discounts, employee referral bonuses, paid parental leave, and a positive company culture.

This role offers challenges and growth opportunities. If this sounds like you, apply today!


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