Linksafe Governance and Administration Lead
A career in the forensic mental health sector is diverse, challenging and rewarding. A career at Forensicare will be like no other. If you're passionate about supporting people in their mental health recovery, Forensicare is where you need to be.
You will be a part of a caring and supportive team, making a real difference to people living with the dual stigma of mental illness and offending. We approach our work with curiosity and a commitment to understanding the unique needs of our consumers and carers.
Working across community, hospital and prison settings, you can learn, apply your specialist skills and advance in your profession. Together, we can contribute to a more connected, compassionate mental health and criminal justice system.
About the Role:
The LinkSafe Governance and Administration Lead manages Forensicare's External Service Provider and Visitor Management Software ('LinkSafe'). This critical role provides administrative, operational and system support specific to the onboarding and inducting of External Service Providers, Students and Professional Visitors in accordance with Forensicare policies and procedures, while ensuring relevant standards, regulations and legislation are met, and risk is managed.
Duties:
* First point of contact for all LinkSafe enquiries including ownership of Business Support (Compliance Team) inbox.
* Management of Forensicare user accounts and system functionality.
* Management of system configuration and enhancements, ensuring System Change Log is current and changes captured in a meaningful way.
* Conducting regular audits to ensure system cleanliness and data integrity.
* Proactive management of LinkSafe Profiles.
* All LinkSafe induction content, including amending current inductions, creation of new, and consulting with key stakeholders as required.
* Provide advice and support to the Business Support Services team with regard to External Service Providers, Students and Professional Visitors registrations, ensuring they are actioned only where compliance is indicated within LinkSafe and in accordance with Forensicare policies and procedures.
About You:
* Excellent communicator (written and verbal) who can build rapport with those across a diverse range of backgrounds.
* Motivated self-starter with a positive and collaborative approach.
* Ability to work under limited direction, capable of setting own work priorities with and strong time management skills.
* Highly organised problem-solver with ability to multi-task, take initiative with meticulous attention to detail.
What you need:
* Working knowledge of onboarding and induction processes in a shared service, or similar, environment desirable.
* Experience using LinkSafe, or similar software, advantageous.
About Us:
We have an outstanding L&D and discipline Educator co-hort that continually upskill our already skilled and supportive team.
Our Directorates includes Thomas Embling Hospital, Prison Operations and our Community Directorate with highly skilled disciplines including Nursing, Lived Experience, Occupational Therapy, Psychiatry, Psychologists and Social Work.
We are located at Thomas Embling Hospital just 15 minutes north of the city. Due to our announced expansion across all Directorates, we have a need for experienced like-minded professionals to join our team to support our growing services.
Culture:
We promote behaviours that are consistent with our guiding principles of RESPECT, INTEGRITY, ACCOUNTABILITY, HUMAN RIGHTS.
We celebrate and reward good performance through employee recognition, offer access to an employee assistance program, and provide a mental health and wellbeing program providing psychological, peer support and critical incidence response programs.
We are an equal opportunity employer and committed to attracting and developing a diverse workforce which reflects the community we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a lived experience of disability, as well as people from culturally and linguistically diverse backgrounds.
We are proud of our culture where people matter. We have excellent supervision and investment in the skill development of all our team members. Well defined career pathways exist across our Directorates with multi-disciplined Teams. Salary Packaging Options available – Mortgage, Rent, Car, Expenses. And many more benefits.