2026 Australian Government Apprenticeship Program
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The 2026 Australian Government Apprenticeship Program is a comprehensive initiative designed to provide everyday Australians with the opportunity to bring their diverse work and life experience to the Australian Public Service (APS). The program aims to diversify the APS by offering broader eligibility with no pre-requisite qualifications.
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This 12-month program offers participants a learning and development pathway, expanding their personal and professional capabilities, all while building confidence in a career with the APS. Participants are supported every step of the way, with opportunities to learn and grow on the job.
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Coordinated by the Department of Employment and Workplace Relations, a single application enables participants to be considered for apprenticeship roles across the APS.
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Duties And Responsibilities:
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1. Contributing to team goals and participating in teamwork activities.
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2. Building and sustaining positive relationships with team members and clients.
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3. Responding under direction to changes in client needs and expectations.
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4. Setting priorities, completing allocated tasks, making decisions within defined parameters relating to the area of responsibility.
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5. Planning own work goals and priorities that align with and achieve own and team outcomes.
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6. Working under general supervision and direction against established priorities and procedures.
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7. Exercising some autonomy about how work tasks are performed.
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8. Making decisions within defined parameters and following established procedures and protocols.
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9. Understanding relevant legislation and policy frameworks.
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10. Providing advice using established policy and procedures as a guide.
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11. Undertaking straightforward tasks which may have an element of complexity.
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12. Contributing to the improvement of quality and efficiency of services.
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13. Engaging in ongoing training and development to enhance skills and knowledge.
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14. Staying up-to-date with legislative and regulatory requirements.
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15. Assisting in the implementation of process improvements.
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16. Developing and maintaining effective working relationships with colleagues and stakeholders.
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17. Participating in performance management processes.
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18. Meeting service delivery targets and standards.
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19. Coordinating and contributing to projects and initiatives.
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20. Representing the department at meetings and events.
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21. Providing exceptional customer service.
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22. Enhancing workplace diversity and inclusion.
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23. Supporting innovation and continuous improvement.
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24. Collaborating with other teams and departments.
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25. Managing competing demands and priorities.
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26. Developing and implementing strategies to address complex issues.
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27. Leading and motivating team members.
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28. Providing feedback and coaching to staff.
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29. Developing and maintaining policies and procedures.
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30. Ensuring compliance with relevant laws and regulations.
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31. Providing guidance and support to staff.
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32. Developing and delivering training programs.
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33. Monitoring and evaluating program effectiveness.
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34. Identifying areas for improvement and implementing changes.
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35. Managing resources and budgets.
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36. Communicating effectively with stakeholders.
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37. Representing the organization at industry events.
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38. Developing and implementing marketing strategies.
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39. Creating and managing content for social media channels.
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40. Designing and implementing visual branding.
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41. Managing digital assets and databases.
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42. Developing and implementing website content.
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43. Managing search engine optimization (SEO) efforts.
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44. Ensuring accessibility and usability of digital products.
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45. Monitoring and analyzing website analytics.
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46. Identifying trends and areas for improvement.
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47. Implementing recommendations to improve user experience.
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48. Collaborating with cross-functional teams.
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49. Staying up-to-date with industry trends and best practices.
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50. Developing and implementing new ideas and innovations.
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51. Representing the organization at conferences and seminars.
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52. Presenting research findings and insights.
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53. Developing and delivering keynote speeches.
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54. Coordinating and managing large-scale events.
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55. Managing catering and logistics.
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56. Overseeing event timelines and deadlines.
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57. Developing and implementing event evaluation strategies.
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58. Collecting and analyzing data from events.
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59. Reporting findings and recommendations to stakeholders.
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60. Collaborating with vendors and suppliers.
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61. Negotiating contracts and agreements.
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62. Developing and implementing procurement strategies.
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63. Managing vendor relationships.
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64. Ensuring compliance with contractual obligations.
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65. Managing project budgets and expenses.
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66. Tracking and reporting project progress.
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67. Coordinating and facilitating project meetings.
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68. Developing and implementing project communication plans.
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69. Managing stakeholder expectations.
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70. Ensuring project deliverables meet quality and timeline requirements.
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71. Collaborating with cross-functional teams to ensure project success.
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72. Developing and implementing project risk management strategies.
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73. Identifying and mitigating potential risks.
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74. Developing and implementing project contingency plans.
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75. Managing project scope and budget.
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76. Ensuring compliance with organizational policies and procedures.
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77. Managing change management initiatives.
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78. Developing and implementing change management strategies.
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79. Communicating change to stakeholders.
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80. Ensuring a smooth transition to new systems or processes.
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81. Managing resistance to change.
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82. Developing and implementing action plans to address resistance.
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83. Providing support and resources to employees affected by change.
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84. Ensuring effective communication throughout the change process.
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85. Managing stakeholder expectations during change.
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86. Developing and implementing change management metrics and evaluation.
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87. Monitoring and analyzing change management progress.
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88. Identifying areas for improvement and implementing changes.
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89. Collaborating with stakeholders to identify and implement solutions.
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90. Developing and implementing business continuity planning.
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91. Identifying potential risks and threats to business operations.
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92. Developing and implementing disaster recovery strategies.
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93. Ensuring compliance with organizational policies and procedures.
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94. Managing stakeholder expectations during business disruptions.
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95. Developing and implementing business continuity metrics and evaluation.
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96. Monitoring and analyzing business continuity progress.
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97. Identifying areas for improvement and implementing changes.
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98. Collaborating with stakeholders to identify and implement solutions.
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99. Developing and implementing emergency response plans.
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100. Identifying potential risks and threats to business operations.
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101. Developing and implementing crisis management strategies.
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102. Ensuring compliance with organizational policies and procedures.
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103. Managing stakeholder expectations during emergencies.
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104. Developing and implementing emergency response metrics and evaluation.
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105. Monitoring and analyzing emergency response progress.
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106. Identifying areas for improvement and implementing changes.
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107. Collaborating with stakeholders to identify and implement solutions.
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To be eligible for the program, you must be an Australian citizen, willing to undergo any police, character, health or other checks as required, able to obtain and maintain a valid Australian Government Security clearance, and prepared to study a comprehensive Learning and Development Program.
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At our organization, we are dedicated to building a diverse and inclusive workforce. We seek to recruit staff with a wide range of backgrounds, skill levels, disciplines, and working styles.
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If this role resonates with you and you are excited about making an impact, but your past experience doesn't align perfectly, we encourage you to apply anyway.
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Citizenship: To be eligible for employment with our organization, you must be an Australian citizen or, in limited circumstances, in the process of obtaining it.
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Security Clearance: Our successful candidate is required to hold, or have the ability to obtain, and maintain a Baseline security clearance.
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For more information about the role, please refer to the Job Information Pack.