Retail Manager – Kitchen & Interior Solutions
Location: Chatswood | Full Time
Package: $90,000 Base + Super
Mayday is partnering with a leading kitchen and interior solutions business to find an experienced Retail Showroom Manager to lead a high-performing retail team in Chatswood. This is a hands‐on leadership role where you'll drive sales performance, coach a team, and ensure an exceptional customer experience across the showroom.
In this role, you'll:
* Lead and develop a retail showroom team, driving performance across leads, appointments, and sales conversions.
* Oversee showroom presentation, ensuring high merchandising standards are consistently maintained.
* Recruit, onboard, and train new team members to build a high‐performing culture.
* Coach and mentor staff to deliver exceptional customer service with professionalism and integrity.
* Drive achievement of lead‐to‐appointment and conversion targets.
* Build strong relationships with key stakeholders and resolve customer and operational issues effectively.
* Manage rostering, staffing levels, payroll timesheets, and operational planning.
* Support reporting, budgeting, and retail performance tracking.
We're looking for someone who:
* 3‐5 years' experience in retail management or showroom leadership.
* Has a proven track record of achieving and exceeding retail targets.
* Confident leading, motivating, and developing a team.
* Is organised, resilient, and able to manage competing priorities in a fast‐paced environment.
* Holds a current driver's licence and owns reliable transport for occasional store travel.
* Is available to work Tuesday–Saturday, including one weekend day per week.
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