About the Opportunity
This role involves delivering exceptional service experiences to customers. The Customer Service Representative will engage with clients, build relationships and foster a positive customer experience.
Key Responsibilities
* Liaise with internal and external customers on a daily basis
* Communicate customer concerns to Management for resolution
* Provide administrative support to Operations and Warehouse teams
* Collaborate with freight companies on incoming and outgoing deliveries
* Prioritize and manage packing slips and delivery dockets in the warehouse
* Coordinate logistics for customer pickups and deliveries
* Manage stock receipts and purchases