Job Description
1. Full time Permanent position
2. Expected to earn bonus + profit sharing as well
3. Very Wide exposure + growth potential
Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfill its growth and we need people who have wide technical skills and can help deliver our high level of customer service.
Our client’s core clientele are from 20 to 250 PCs but as demand continues to grow, so too support scope. The primary purpose is to remove the impediments caused by IT to business growth.
Key Responsibility & Must haves:
You will pivotal in the implementations and ensure 100% client satisfaction. The primary objective will be to provide business and technical solutions to prospective and current customers and grow Managed IT Services, Cyber Security & Risk, Cloud & Hybrid, Infrastructure and Consulting & Advisory domains.
You will be the one who will be the face of the organisation, thus you need
4. Excellent communication and interpersonal skills with a demonstrated ability to influence stakeholders in a positive manner
5. Empathy and ability to listen to the customer and understand the business criticality of your job for our client
6. You will be the primary sponsor for 2 of 5 domains
This is a key role you will see you design and price technical solutions to meet client’s requirement whilst proactively identifying technology opportunities & new product offering for end client to help our client achieve their revenue business goals.
You will have come from a technical background before moving into Account Management / Business Development / Pre-sales role and be motivated, positive and resilient and may now be looking to join an IT company that will give you the opportunity and support to succeed further in your career.
Key Skills you will need to bring to the role:
7. Pre-sales
8. Exceptional communication and presentation skills and ability to confidently present and negotiate solutions and value propositions, analyse a range of situations and respond effectively
9. A technical background in core cloud and keen interest in keeping abreast of current and emerging technologies
10. Attend meetings with salespeople with shared responsibility for winning and retaining customers in a B2B environment. The Pre-Sales Solutions Consultant has direct responsibility for the solution proposed and excellence of advice provided
11. Translate business requirements into IT solutions
12. Design, price and scope solutions in conjunction with the professional services team
13. Educate and empower prospects and customers to make commercial purchasing decisions
14. Write proposals and respond to information requests (RFP/RFQ etc.)
15. Prepare and present targeted C-Level presentations
16. Join in sales campaigns and events
17. Participate in sales handovers to internal teams
18. Awareness of vendor frameworks such as Microsoft SOF
19. Build and contribute to the continuous improvement of pre-sales expertise (e.g. tools, templates and processes)
20. Experience with scoping, quoting and pricing tools
2. New Product Development
21. Maintain technical pre-sales qualifications and certifications for key vendors (e.g. Microsoft, Telstra and HP)
22. Nurture technical pre-sales relationships with our partners (vendors, suppliers and contractors)– leverage their expertise for opportunities
23. Subscribe and keep abreast of changes in vendor and competitor products and services across domains.
24. Experience with vendor analysis, requirements gathering, negotiations and handling complex commercial structures
Requirements:
25. Previous experience as Pre-sales Consultant, Technical Account Manager or Business Development preferably in a MSP (Managed Services) environment
26. Strong technical background in IT and cloud services (Microsoft, Telstra, & HP)
27. Technical problem solving, solution design, solution sales, solution pricing experience in Cloud, Network, Server, Security for SMB clients
28. Tertiary education, ideally a university bachelors’ degree (in any field) NOT Masters
29. Preferably few technical certifications especially in cloud, security, servers
30. A valid driver's license
31. The right to work in Australia.
On Offer:
32. Full time role + Competitive Remuneration
33. Great culture
34. Leadership and growth potential