A Melbourne-based MSP is seeking a Service Desk Technical Lead (L3) to oversee technical support operations. The ideal candidate will have over 8 years of experience in an MSP environment and strong leadership skills. Responsibilities include leading the service desk team, troubleshooting complex issues, and engaging with clients to deliver top-notch customer service. This full-time, on-site position aims to ensure effective system performance and high-quality service delivery.#J-18808-Ljbffr