Primary Location
VIC - Melbourne - 655 Collins St
Job Description Summary
As an IT Project Manager, you will play a critical role in delivering key IT projects that enhance Service Stream's operational efficiency, data management, and security posture. This senior-level position oversees end to end project delivery across complex technology environments, including ERP, financial, operational, and field management systems. You'll coordinate cross functional teams, manage multimillion dollar project budgets, and ensure successful adoption and transition into BAU operations.
This is a permanent full-time position based out of our Melbourne office and offers hybrid working arrangements.
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About the role
• Lead end to end delivery of major IT projects, ensuring delivery on time, within budget, and to quality standards.
• Coordinate project scope, schedules, and deliverables across software development teams, cybersecurity specialists, and business stakeholders.
• Manage project budgets typically ranging from $200k–$2m, including tracking internal and external costs.
• Support development and execution of change management and training plans to ensure effective user adoption.
• Oversee the delivery of system integrations across financial, operational, and field service platforms.
• Ensure that all project outcomes comply with data governance, information security standards, and PMO governance processes.
• Prepare project reports, participate in steering committee meetings, and manage risks, issues, and dependencies.
• Facilitate smooth transition of project outputs into BAU, including documentation and support models.
• Contribute to ongoing improvement of PMO methodologies and delivery frameworks.
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Skills and experience
• Experience delivering IT application projects such as ERP, financial, security, or field management systems.
• Proven success managing IT projects with budgets between $200k–$2m.
• Experience working with in house software development teams across the SDLC.
• Strong stakeholder management and communication skills, working across technical teams, vendors, and business units.
• Experience leading projects involving integrations between multiple corporate systems.
• Experience supporting change management within project environments.
• Tertiary qualifications in IT or business, or equivalent industry experience.
• Project Management certification (e.g., PMP, PRINCE2, AgilePM or similar).
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About Us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. We keep communities connected.
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Benefits of working with us include:
• Flexible working – All flexibility requests are genuinely considered.
• Growth – Career development opportunities across our expanding business units.
• Discounts – Access to hundreds of retailers including Woolworths, Airbnb, JB Hi-Fi, and Bupa.
• Paid leave – Parental, cultural, community service, study, corporate volunteering, and purchased leave.
• Culture – A workplace that values diversity, inclusion, and celebrates excellence.
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How to apply
Please submit your interest using the Apply button where you'll be directed to create a profile in our system. We celebrate diversity at Service Stream and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups.
Applications will not be accepted via email. If you require any reasonable adjustments to the recruitment process, please contact
About the Role
Department
GBIS
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.