Telstra Adelaide, South Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Triple Zero Operator - Morning Shift role at TelstraTelstra Adelaide, South Australia, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Triple Zero Operator - Morning Shift role at TelstraWe're an iconic Australian Brand, with a proud past and an even more exciting future, as we transform to become a leading innovator in technology and telecommunication provider of the future - to help our customers, employees and the communities we work in to thrive in a connected world.Focus of the RoleWe are looking for energetic Call Centre Agents to join our dynamic teams in the Inbound Emergency Services Answer Point Contact Centre located in Adelaide, South Australia.We offer multiple roles that perfectly cater to those who prefer to work just 5 hours a day Monday to Friday morning shift. Our rosters are provided well in advance, giving you ample time to plan your family and social commitments without any hassle.The role is a high volume, fast paced business which can be repetitive at times. Your role is to provide efficient and accurate connection of calls to the Emergency Police, Fire and Ambulance organisations as requested by the customer. All calls must provide a consistent and high level of quality service standard to our customer, embedding a First Time Right Culture. The role requires a high personal resilience mindset.Here are some of the amazing employee benefits you can look forward to:Paid Sick Leave entitlementsSuperannuation at an impressive rate of 11.5%Employee discount (30%) on Telstra servicesRest Breaks every hourMonday to Friday: Start times on a rotational roster between 6-7am starts to 11am - 12pm finish times (5 days a week) 5 hour shifts.To be successful in this role, you will:Efficiently connect all emergency calls to Police, Fire or AmbulanceProvide consistent and high-quality service standard to our customers, embedding a First Time Right cultureManage your own work performance to meet set objectivesEnsure every customer is treated with an empathetic approachThe Telstra Values, Cultural Priorities and Code of Conduct at all timesA bit about you:High volume Contact Centre ExperienceHigh Resilience Level and the ability to cope well under pressureExperience in working in a team-based environmentA job at Telstra is like no other you've had. You'll be challenged, you'll be inspired, and you'll be proud. Because whatever your job is here, you'll always be part of something bigger.What are the next steps?If you're looking for the platform to evolve and develop your career, we want to hear from you! We'll provide you with the training to be successful in this role, which will lead you to the opportunity to drive your own success and shape your ongoing career development within this exciting area of our business.When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionCustomer ServiceIndustriesTelecommunicationsReferrals increase your chances of interviewing at Telstra by 2xGet notified about new Operator jobs in Adelaide, South Australia, Australia.Assistant Stores/Inventory Controller | RailAdelaide, South Australia, Australia A$70,000.00-A$75,000.00 2 days agoMawson Lakes, South Australia, Australia 5 months agoWingfield, South Australia, Australia 5 days agoMawson Lakes, South Australia, Australia 10 months agoStoreperson / Forklift Operator - Dry Creek, AdelaideDry Creek, South Australia, Australia A$55,000.00-A$60,000.00 2 weeks agoAdelaide, South Australia, Australia 2 months agoRegency Park, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 1 month agoPick and Packer / Forklift Operator GILLMAN ADELAIDEGillman, South Australia, Australia 1 week agoWingfield, South Australia, Australia 5 days agoGillman, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 2 weeks agoWarehouse Operator | Carrapateena | Part-TimeAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 3 days agoAdelaide, South Australia, Australia 2 weeks agoRegency Park, South Australia, Australia 2 weeks agoRosewater, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 4 weeks agoWoodville, South Australia, Australia 2 days agoMawson Lakes, South Australia, Australia A$35.00-A$37.00 1 week agoAdelaide, South Australia, Australia 2 days agoAdelaide, South Australia, Australia 2 months agoAdelaide, South Australia, Australia 3 days agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 1 week agoDry Creek, South Australia, Australia 3 days agoMachine Operator - Marleston - Day ShiftMarleston, South Australia, Australia 1 week agoRegency Park, South Australia, Australia 2 weeks agoExpressions of Interest - Print Press OperatorMile End, South Australia, Australia 5 days agoMount Barker, South Australia, Australia 1 month agoDry Creek, South Australia, Australia 3 days agoAdelaide, South Australia, Australia A$30.00-A$33.00 3 weeks agoWe’re unlocking community knowledge in a new way. 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