Join a well-established Australian company with a fun and rewarding culture
- Competitive salary between $70,000 to $80,000 plus superannuation depending on level of experience
- Demonstrate your industry skills in a vibrant and established venue
- Be part of a growing company with endless career opportunities
**The Role**
As **Gaming Manager**, you will report directly to the Venue Manager and demonstrate strong leadership and customer service skills that you have cultivated through your experience within the hospitality industry. This is a pivotal role which will encompass both operational and administrative duties including:
- Execution of gaming loyalty program
- Managing and monitoring gaming compliance for the venue
- Maintaining compliance and responsible gaming practices
- Day to day operations of gaming operations
- Assist in developing and managing the team
- Maintain high standards of service, culture and safety
- Assist in recruitment, induction and ongoing training
- Ensure that all cash handling procedures are adhered to
- Ability to ensure compliance with all aspects of the liquor and gaming licence requirements and general workplace health & safety
**About you**
- Minimum 3 years' experience in a similar role within a Gaming environment is essential
- Lead by example and actively encourage the best practices across the business
- Create a positive venue experience ensuring high standards of presentation and customer service
- Have an understanding of hospitality procedures and quality standards
- Have good computer skills for POS, rostering database, and Google
- Hold a valid RSG and RSA certificate
- You will have a willingness to work a variety of shifts including days, nights, public holidays and weekends
**About us**
When you step into a Hallmark Group venue, you feel the difference - each of our brands hold a completely unique offering, but the same promise of a truly memorable affair.
Hallmark Group has a reputation for training and developing all team members, recognising high performers, providing career opportunities across the group providing long term employment stability.
Hallmark group's portfolio includes Finn McCool's Irish Bar (Surfers Paradise & Fortitude Valley), Retro's nightclub (Surfers Paradise & Fortitude Valley), Asylum nightclub, Lefty's Music Hall, Lost Kingdom nightclub, The Cavill Hotel, The Spotted Cow, The Lord Alfred, Jamie Oliver's Pizzeria, Sandbar and Hey Chica!