Gatehouse Operations Coordinator
This role is ideal for individuals who thrive in dynamic environments, prioritize delivering exceptional service, and excel at adapting to changing priorities.
In this position, you will serve as the initial point of contact for truck drivers entering the site – providing clear directions via radio, coordinating deliveries, completing data entry, and keeping logistics and operations teams informed of truck movements.
* Key Responsibilities:
* Deliver professional and courteous customer service to truck drivers and site visitors.
* Utilize radio communication to direct trucks and manage entry/exit flow.
* Perform accurate data entry and general administrative tasks.
* Collaborate with warehouse, logistics, and operations teams regarding loads and deliveries.
* Maintain up-to-date records of inbound and outbound shipments.
* Assist with gatehouse operations during shipping periods and vessel unloads.
Requirements:
* Previous administration or customer service experience (retail experience highly valued).
* Excellent communication skills and a friendly, helpful demeanor.
* Reliable and flexible with the ability to adapt to varying shift patterns.
* Strong attention to detail and basic computer proficiency.
* Team player with a positive, can-do attitude.