Senior Business Analyst - Payments - FTC Location: Melbourne (remote) Contract length: 12 months (definite extensions) Salary: $130-150k super Role Overview As a Business Analyst, you will play a key role in bridging the gap between business needs and technical solutions. You will focus heavily on payments-related initiatives - including card systems, compliance, fraud, and system integrations, while also supporting broader digital transformation projects across core banking, CRM and digital channels. Key Responsibilities Lead and support payments-related initiatives with a focus on compliance, card security, Visa/Mastercard schemes, and fraud prevention. Analyse and document business requirements for integrations across systems such as core banking, CRM, SMS gateways, data warehouses, and digital banking platforms. Work closely with developers and architects to deliver API integrations and support microservices architecture (e.g., MuleSoft, middleware). Ensure solutions align with the Banking Code of Practice, regulatory standards, and internal risk policies. Translate complex technical concepts into clear business requirements and user stories. Support end-to-end project delivery including business case development, stakeholder engagement, UAT planning, and change management. Collaborate with cross-functional teams, including Product, Risk, Operations and Technology. Required Skills & Experience 5 years of experience as a Technical Business Analyst in the banking or financial services industry. Demonstrated expertise in payments systems (NPP, BPAY, international payments), with a preference for deep knowledge in card payments, card security, and fraud detection. Strong understanding of Visa/Mastercard ecosystems and compliance frameworks. Proven experience working on API integrations, microservices, and middleware platforms (e.g., MuleSoft). Familiarity with core banking systems, digital banking platforms, CRM tools, and data warehouses. Strong knowledge of payments compliance and regulatory requirements in the Australian banking environment. Experience with Banking Code of Practice and customer fairness principles. Ability to work in agile environments and manage multiple priorities in a fast-paced, evolving setting. Excellent communication, documentation, and stakeholder management skills. If the above seems like a good fit, please apply and we will be in touch if your profile is suitable!