Your role at St John of God Bunbury Hospital
Thank you for your interest in employment with St John of God Health Care. To progress your application to the next stage, please follow click the apply button above and fill in the questionnaires which will create you candidate profile in our system.
The Position: Administration Assistant
The Administrative Assistant is responsible for providing a highly professional standard of reception and a comprehensive admission and clerical support service to hospital clientele, caregivers and the health care team.
The Position
* Ensures a high level of customer service answering telephone and desk enquiries using a pleasant, courteous and professional approach, and assist where possible or refer the enquirer to the appropriate caregiver.
* Welcome patients on admission and provide room orientation as appropriate.
* Complete all relevant admitting and discharge procedures (including boarders) and complete documentation.
* Maintain responsibility for the management of all patient health records associated with patient admissions, transfers and discharges for the ward or area.
* Ensure patient health records are accurately collated and returned to PHIS Department within 24 hours of patient discharge during weekdays or as soon as possible on Monday for discharges over the weekend.
* Ensure Patient Administration system data is updated accurately and continuously.
* Co-ordination of bed transfers between other wards and holding bays using BAS (Bed Allocation System)
* Arrange follow up appointments for patients with medical practitioner's rooms and/or other allied health professionals.
* Update caregiver rosters on rostering system database on a daily basis or as requested.
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.