Duty Managers – Bunbury Farmers Market - Vasse & Bunbury Store
About us
The Bunbury Farmers Market is Australia's leading independent Fresh Food Retailer. We are based in Bunbury, Western Australia in one of the most liveable areas in Australia. We pride ourselves on providing high quality fresh food. We source our produce from over 150 local growers, and also create a 'Market Made' range of fresh meal choices made on the premises. Our cornerstone is "Extreme Value and Extreme Freshness" in everything we do.
Together with our partners Hancock Prospecting, we are poised for rapid growth in the coming years that includes our new store in Vasse that opened December 2024 followed by a planned Perth store in 2027. We employ high quality people to deliver our high quality products and service - we expect the highest standards in return for a dynamic and rewarding career.
Role Summary
Are you a dynamic and motivated individual with a passion for delivering exceptional customer experiences in the retail industry? Do you have proven leadership skills and a drive for excellence? If so, we have an exciting opportunity for you to join our team as a Store Duty Manager.
Store Duty Managers are required at both our Bunbury and Vasse Stores
Responsibilities:
As the Store Duty Manager, you will be responsible for overseeing the day-to-day operations of our bustling Fresh Food Store.
Lead and inspire a team of dedicated retail associates, ensuring they uphold our high standards and deliver top-notch customer service.
Implement and maintain store policies, procedures, and guidelines to ensure a seamless and efficient operation.
Monitor inventory levels and collaborate with the Inventory Management team to ensure optimal stock availability and minimal wastage.
Oversee the store's visual merchandising and ensure the store's layout is appealing, clean, and organised at all times.
Address customer inquiries, complaints, and feedback promptly to guarantee customer satisfaction.
Implement health and safety regulations to ensure the store remains a safe environment for both employees and customers.
Qualifications & Accountability
Previous experience in a retail management position is essential, with a proven track record of successful leadership.
A passion for the retail industry and a strong commitment to delivering exceptional customer service.
Excellent organisational and time-management skills to manage the store efficiently.
Ability to lead and motivate a diverse team of retail associates.
Strong problem-solving skills and the ability to handle challenging situations with a positive attitude.
Flexibility to work on one day of the weekend as part of the regular work schedule.
Knowledge and understanding of Fresh Food Store operations and relevant health and safety regulations will be advantageous.
Why Join Us:
Be a part of a leading Fresh Food Store, committed to delivering high-quality products and service to our customers.
Opportunity to showcase your leadership skills and make a significant impact on the store's success.
Competitive salary and benefits package.
Work in a positive and supportive team environment where your contributions are valued and recognized.
Gain valuable experience and advance your career in the dynamic retail industry.
If you are a passionate and motivated leader with a keen eye for detail and a commitment to excellence, we invite you to apply for the position of Store Duty Manager. Join our team and contribute to our mission of maintaining high standards and creating a positive shopping experience for our customers.
How to Apply:
Please submit your updated resume and a cover letter stating which store you are applying for. Please detail your relevant experience and why you believe you are the right fit for this position.
We look forward to welcoming our new Store Duty Managers who share our vision and values to join our team and help us continue to exceed our customer's expectations. Apply now and take the next step in your retail management career
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Your application will include the following questions:Do you have customer service experience? How many years' experience do you have in the retail industry? How many years of retail management experience do you have? What's your expected annual base salary? Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a duty manager? Do you have experience preparing work rosters? Do you have a current Police Check (National Police Certificate) for employment?
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