Technical Product Sales Manager
Primary Location: Adelaide, SA, AU; Olympic Dam, SA, AU
Overview
This role is for a high-pace technical seller who can create opportunities, develop scope discovery, shape credible solutions, and close profitable deals.
The Technical Product Sales Manager is a full-cycle, opportunity-led sales role in the Chutes & Conveyors domain—driving funnel creation, value-based proposals, and negotiation through to close, with strong pricing discipline and commercial governance.
What you'll do
Deliver a high standard of customer service by responding promptly, communicating clearly, and proactively managing customer expectations throughout the sales and delivery lifecycle.
Build strong, trust-based relationships with customers, ensuring a positive experience that drives repeat business and long-term partnerships.
Lead opportunities from identification to close.
Build and maintain a high-quality sales funnel aligned to growth objectives and ensure disciplined opportunity progression.
Maintain disciplined CRM usage with accurate forecasting and consistent pipeline reporting.
Conduct customervisits, site inspections, audits, and asset management assessments to uncover improvement opportunities.
Lead value co-creation sessions and problem-solving workshops to convert operational pain into quantified value.
Develop and present solution proposals including cost-benefit analysis and improvement recommendations/frameworks.
Own quotation quality and ensure profitability and risk assessment are built into each deal.
Maintain pricing discipline and ensure compliance with commercial and risk management procedures.
Monitor competitors, pricing dynamics, and customer trends; use insights to strengthen win strategies.
Collaborate with engineering, service, supply chain/operations to ensure solutions are feasible, deliverable, and competitive.
Support warranty processes and technical reviews, including inspection report assessments, recommendations, and solution definition.
What you'll bring
Strong customer service background with a proven ability to manage customer relationships, handle issues professionally, and deliver a consistently high-quality customer experience.
Excellent communication and interpersonal skills, with a customer-first mindset and the ability to build rapport across all levels of an organisation.
* Demonstrated success in controlling complex B2B/industrial opportunities through to commercial close, with a consistent track record of delivery.
* Ability to proactively create opportunities and build the pipeline through structured opportunity identification and qualification.
* Disciplined qualification and opportunity management—able to build a clear win plan, stakeholder map, and mutual action plan.
* Strong value selling capability: translating operational issues into evidence-based value propositions and building value through the proposal and negotiation phases.
* Commercial maturity: understands quotation quality, profitability, risk, and pricing discipline.
* CRM discipline and forecasting hygiene in a funnel-driven sales environment.
* Technical background in mining/material handling or heavy industry, with the ability to engage credibly on chute and conveyor applications.
* Comfortable running site engagements (inspections, audits, assessments) and turning findings into commercially viable solutions.
Practical requirements
* Be based in South Australia.
* Relevant Trade and/or industry experience relating to chutes, chute linings and conveyor systems.
* Current driver's license and willingness to travel to customer sites.
* Strong written and verbal English communication skills.
* Experience in office suite and CRM systems (Salesforce preferred).
* Extensive learning opportunities – ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
* Wellbeing and safety – benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on‐site gym, meal benefits, car/bicycle benefits, and engagement surveys.
* Annual bonus – global incentive programs tied to business and performance targets.
* Hybrid working possibilities – while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
* Worldwide support – leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
* A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
* A work environment where safety is always the number one priority – both your physical and mental health is our priority.
* A competitive base salary reflective of your skills and experience with annual incentive program.
* Comprehensive medical insurance benefits.
Metso is an equal opportunity employer and encourages applications from a diverse range of suitably qualified candidates.
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