We are seeking a skilled medical professional to join our team as a part-time receptionist. The successful candidate will be responsible for providing exceptional patient care, managing administrative tasks and contributing to the delivery of high-quality healthcare services.
Key Responsibilities
* To project a welcoming and friendly demeanor when interacting with patients and other visitors, either in person or via telephone.
* To assist and direct patients in accessing the most appropriate service or healthcare professional in a polite, efficient and helpful manner.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively under pressure. Previous experience working in a customer-facing environment is highly desirable, as is knowledge of medical terminology and GP clinical computer systems.
Required Skills and Qualifications
* GCSE English and Maths (C and above)
* Excellent communication and interpersonal skills
* Prioritisation of tasks
* Honest and loyal
* Trustworthy
* Professional and discrete
* Works well under pressure
* Calm
* Organised
Benefits
This role offers the opportunity to work in a supportive and welcoming environment, with a strong focus on delivering high-quality patient care. As a key member of our team, you will have the chance to develop your skills and expertise, and contribute to the success of our practice.
Other Requirements
* Awareness of Health and Safety of self and others
* Familiarity with Emis Web