**About the role**
We are seeking a new BMW Genius, a BMW Genius is first and foremost customer service driven, providing first class customer service from initial welcome and test-drive through to handover and ownership.
BMW Geniuses are knowledgeable, dynamic and tech-savvy BMW product experts who assist customers throughout the BMW ownership and host customer groups post-handover for in depth product information sessions.
If you're ready to progress in your career with one of the world's most recognisable luxury brands and join a highly motivated, successful team, ideally experience with customer service. With an attractive package including base plus bonus incentives, we reward our hard-working team.
- Ability to learn, numerous BMW brand & product knowledge training sessions available
- Ability to knowledge share
- High affinity towards IT & new technology (early adopter)
- High customer & service orientation
- Strong interpersonal skills (empathic, self-confident, engaging, pleasing)
- Available to organise and manage your time well
- Assertive
- Team player
**Benefits and rewards**:
We pride ourselves on having an extremely low staff turnover and have a focus on retaining and growing a solid team of winners.
- Competitive package on offer with; Base and Quarterly bonus incentive
- Opportunity to progress (we promote from within)
- Friendly team - An environment where our staff are appreciated and not treated like another number.
- On-going training and support for your personal and professional development
**All shortlisted applicants will be required to undertake pre-employment checks including a Medical and Police Check.