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(fcb882) | medical receptionist

Townsville
Townsville Paediatrics
Receptionist
Posted: 19 September
Offer description

Townsville Paediatrics is seeking a warm, motivated, and professional Medical Receptionist to join our growing team.

Our practice is home to six general paediatricians, a paediatric surgeon, a paediatric cardiologist, and various allied health professionals who provide high-quality care to children and their families across North Queensland. As our clinic continues to expand, this role has been created to support our reception team during staff leave and to meet the organic growth of the practice.

This position offers 15–20 hours per week on a casual basis, with the opportunity to move into a part-time role within 6 months for the right candidate.

Key Responsibilities

- Welcoming patients and families, managing check-ins, and assisting with enquiries

- Answering phones, booking and managing patient appointments

- Managing confidential patient records, scanning documents, and handling correspondence

- Processing payments and Medicare billing

- Preparing and distributing surgical/theatre lists

- Supporting practitioners with clinic operations and ensuring a smooth patient experience

- General administrative duties to support the daily running of the practice

About You

The ideal candidate will bring:

- Previous medical reception or healthcare administration experience (preferred but not essential)

- Confidence with computers and practice management software preferably GENIE

- Strong interpersonal and communication skills

- Excellent time management and the ability to prioritise in a busy environment

- A professional, compassionate, and family-focused approach

- Attention to detail, reliability, and initiative

- Commitment to confidentiality and patient privacy

- The ability to work harmoniously within a small, supportive team

Why Join Us?

At Townsville Paediatrics, you’ll become part of a supportive, collaborative team where every role plays a vital part in caring for families. We offer flexible hours, a friendly work environment, and opportunities for growth as our practice continues to expand.

How to Apply

If this sounds like the right fit for you, please send your resume and a cover letter outlining why you would be a great addition to our team to: *******@townsvillepaediatrics.com.au

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