A global tech transformation firm is seeking an experienced Service Management & SIAM – Major Incident Manager (MIM) in Sydney. The ideal candidate will oversee critical IT service operations, lead incident resolutions, and ensure adherence to service performance standards. Applicants should possess 6–12 years of experience, strong ITIL knowledge, and excellent stakeholder management skills. Committed to employee growth, the firm offers a flexible work environment and a diverse community.#J-18808-Ljbffr