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Sales process specialist

Newcastle
Bradken
Posted: 31 July
Offer description

Bradken Newcastle, New South Wales, Australia


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Bradken Newcastle, New South Wales, Australia

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Bradken is equipping the resource sector to sustainably advance society.

Join us as a Sales Process Specialist and be the force behind scalable, efficient, and customer-centric sales operations.

Our 3,000-strong global team members are proud of the innovative solutions we provide to our customers and our commitment to being carbon neutral by 2030.

You'll join a diverse and inclusive team contributing across more than 100 unique professions and trades.

What You'll Be Doing:

At Bradken, we're more than a manufacturing company; we're a global team of thinkers, builders, and problem-solvers shaping the future of the resources sector. As our Sales Process Specialist, you'll bridge strategy and execution, aligning tools, data, and workflows that empower our sales teams and elevate the customer experience.

Your Impact:

You'll design and refine the systems and processes that fuel growth, enabling global sales teams to deliver with clarity, consistency, and efficiency.

* You will define and document global sales workflows that support streamlined, customer-focused operations across business units and regions.
* You will ensure sales tools from Salesforce CRM to Epicor ERP are aligned with process needs, bridging functionality with real-world application.
* You will maintain a central process repository, ensuring version control and accessibility across teams and time zones.
* You will lead change management for new or updated processes, developing and conducting training, driving adoption, and ensuring success sticks.

How You Work:

You think in systems, work across functions, and never lose sight of the people who use the tools you design.

* You collaborate with stakeholders in Sales, IT, Engineering, Legal, and Supply Chain to ensure aligned, end-to-end sales processes.
* You develop enablement materials step-by-step guides, quick-reference tools, and training modules that translate complexity into clarity.
* You proactively identify bottlenecks and improvement opportunities, leading initiatives that enhance both customer and user experience.
* You establish process governance frameworks that balance global consistency with local flexibility.

What You Bring:

You're part strategist, part implementer with the technical depth to understand the systems, and the people skills to drive adoption.

* Bachelor's degree in Business or a related field
* Salesforce Administrator Certification (highly desirable)
* Strong experience with CRM platforms (especially Salesforce) and ERP systems like Epicor, with a proven track record of process and system alignment
* Skilled in process mapping, change management, and sales lifecycle optimisation
* Deep understanding of sales operations, customer enablement, and the intersection of people, process, and technology
* Experience in a manufacturing or industrial environment preferred

This role is based in Newcastle, or Perth or, Brisbane, or Adelaide.

Apply now and help us build better ways of working from the inside out.

Why join our team at Bradken?

* Safety first environment and mindset
* Flexible work options
* Competitive Total Reward Packages
* Global and local recognition programs
* Learning and Development focus
* Education assistance
* EAP for you and your family
* Community Involvement program

If you are interested in joining a team that is transforming the industry, we invite you to apply by submitting your resume along with a brief cover letter that outlines why this role is the right fit for you. Please note that the closing date for applications is August 15, 2025.

Everyone has a story...become a part of ours

Before commencing employment, candidates will be required to complete a psychometric assessment, a Microsoft skills assessment, and a pre-employment medical examination, which includes drug and alcohol testing.

WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES.

Bradken is an Equal Opportunity Employer committed to fostering a diverse, inclusive, engaging, and flexible environment for our employees. We believe that great things happen when individuals are empowered to bring their authentic selves to work. All employment decisions will be based on merit, competence, performance, and business needs.


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Sales, Manufacturing, and Engineering
* Industries

Mining, Oil, Gas, and Mining, and Manufacturing

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