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Office administrator

Townsville
Down to Earth Whitsundays
Administrative Secretary
Posted: 1 April
Offer description

Enjoy work-life balance, part-time hours and the chance to grow with a supportive, close-knit Whitsundays team.

About Us

Join a thriving group of family-owned businesses in the Whitsundays:

* Narellan Pools Whitsundays

* Down to Earth Whitsundays

* Garden Shack Whitsundays

* The Pool Shop Whitsundays

We’re a dynamic and growing team passionate about delivering exceptional service across pools, landscaping, nursery/retail and specialist trade services.

The Role

We’re seeking a part-time Office Administrator to provide vital support across our group. This role is 3 days a week, 9:00am – 2:30pm, with the option to increase hours during busy periods and cover staff leave. We are looking for a long-term candidate to join our team.

You’ll thrive here if you’re organised, adaptable and confident managing admin in a busy environment.

Key Responsibilities

* Handle phone and email enquiries as the first point of contact

* Customer service

* Prepare project information, quotes and simple reports

* Ordering of products

* Manage schedules, appointments and deadlines with accuracy

* Provide general admin support to the Office Manager and Director

About You

* 2+ years office/accounts/admin experience

* Proficiency in Microsoft Word, Excel & Outlook

* Detail-oriented, highly organised and proactive

* Strong communication and problem-solving skills

What We Offer

* A stable, part-time role with room to grow

* Friendly, supportive and professional team environment

* Variety and exposure across multiple thriving businesses

* Opportunity to expand your skills and responsibilities over time

How to Apply

To apply, please submit your resume AND a cover letter telling us a little about yourself and why you’re the right fit.

⚠️ Applications without a cover letter will not be considered.

Email your application to ********@downtoearthwhitsundays.com by 5:00pm Friday, 10th April 2026

Please note: we will be conducting interviews as applications are received and reserve the right to close this advertisement prior to the listed closing date should the right candidate be found

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